Solved

utorrent Crashes Internet

Posted on 2010-09-17
7
1,300 Views
Last Modified: 2013-12-21
I'm using utorrent, and it seems to crash my internet connection.  I can't seem to force it to drop, but when it does, rebooting my Motorola Surfboard SB4200 will bring it right back up.  Sometimes it dies after just half an hour of having utorrent up, sometimes I can leave it up for more than 24 hours with no problems.

I've double checked the port forwarding in my router (cheap dynex wireless), and I've tweaked utorrent to reduce the number of simultaneous connections but none of that seems to have helped.  The fact that it's always power cycling the surfboard that brings the connection back up makes me think that it's a problem with the modem, but maybe I'm missing something.
0
Comment
Question by:msevans42
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
7 Comments
 
LVL 10

Expert Comment

by:Encrypted1024
ID: 33706747
This is common with cheap routers. utorrent is opening up too many connections and not allowing new connections to be created. you will notice that when you web browser stops working, that your torrents are still downloading.
You need to adjust utorrent to more conservative settings. If you run the automated speed guide settings in the newest version or utorrent, it usuall y helps, but you may need to tun eit down even more.
Try setting the speed guide setting to 1 mbit or less, keeep making it lower until your internet starts to work.
0
 

Author Comment

by:msevans42
ID: 33707409
Nope.  I notice very specifically that when it crashes my internet, it does actually crash it.  My downloads stop, and I cannot ping out.  Closing utorrent does not fix the issue, rebooting the modem does.
0
 

Author Comment

by:msevans42
ID: 33707433
Also, my upload speed is limited to 30kb/s, my down speed was unlimited so I reduced that to 1mbit, but my active downloads is set to only 2, and total active connections is 3.  My global max connections is 80, and the max connected peers per torrent is 35.
0
Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

 
LVL 10

Accepted Solution

by:
Encrypted1024 earned 300 total points
ID: 33709083
Those are pretty conservative figures. In that case either you need a new modem or a new router.
0
 

Author Comment

by:msevans42
ID: 33709601
Any good way to tell for sure that it's the modem, or to rule it out?  Or do I just need to browbeat the ISP into replacing it and see if that fixes the problem?
0
 
LVL 11

Assisted Solution

by:kbirecki
kbirecki earned 200 total points
ID: 33711155
AGo plain vanilla - if you can, just as a test, take your router out of the connection and see if you still have the problem using just the modem.  Hard wire your  connection to avoid wifi issues.  If it still fails, the problem is the modem.

If it works, add the router back in, but still hard wired.  Test again.  if it fails, the problem is the router.  I wasn't sure if you're using wifi, but that would be the next step to test.

And I think for the best consistency of testing, although time consuming, you should start in a powered off state for all devices before your tests.  Then just bring one device up at a time and wait 2 minutes before starting the next device.  The order you should do this is starting with the modem, and working your way in to your computer which would be the last device to power up.
0
 

Author Closing Comment

by:msevans42
ID: 33784753
Thanks for the help guys.  I got the ISP in here to replace the modem and that looks to have fixed things.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will step through configuring a SonicWALL appliance to utilize an internal DHCP server for Global VPN Client (GVC) hosts.  There are times when using an external (external to the SonicWALL) DHCP server, such as Windows Servers, isn’t pr…
Hi there, This article summarizes what you need if you are going to set up your home or small business Network Attached Storage (NAS) to be accessible from the internet. Of course there are configuration differences based on your NAS or router ma…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question