arvindp1
asked on
wsus issue on two windows 2003 servers;It is not picking updates from upstream server
we have tried the below solutions but stil the issue persist
1.) Run wuauclt.exe /reportnow /detectnow.
2.) Restarted services related to Automatic Update.
3.) Removed old Software Distribution Folders .
4.) Verified all registy settings relevent to WSUS
Pls help to resolve the issue
Can you telnet to your WSUS server on the port configuredin your WSUS console?
first can you post the %windir%\WindowsUpdate.log
then run the client diagnostic tool
http://technet.microsoft.com/en-us/wsus/bb466192.aspx
then run the client diagnostic tool
http://technet.microsoft.com/en-us/wsus/bb466192.aspx
I've found dail-a-fix to be very usefull resetting the windows update. also check if the wsus server can be reached from the server.
ASKER
Pls find the windows update log
2010-09-11 22:21:53:710 896 14dc AU # WARNING: Failed to find updates with error code 80072EFE
2010-09-11 22:21:53:710 896 14dc AU #########
2010-09-11 22:21:53:710 896 14dc AU ## END ## AU: Search for updates [CallId = {9B3E35DF-7385-43EB-9A5D-2 7FBFE7BDDC 3}]
2010-09-11 22:21:53:710 896 14dc AU #############
2010-09-11 22:21:53:710 896 14dc AU AU setting next detection timeout to 2010-09-12 08:21:53
2010-09-11 22:21:53:710 896 14dc AU Setting AU scheduled install time to 2010-09-12 12:00:00
2010-09-11 22:21:58:038 896 171c Report REPORT EVENT: {8FA828E8-F809-49B6-97B5-B BA0B01A406 8} 2010-09-11 22:21:53:038-0500 1 148 101 {D67661EB-2423-451D-BF5D-1 3199E37DF2 8} 0 80072efe SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efe.
2010-09-11 22:29:35:948 896 171c Misc WARNING: Send failed with hr = 80072efe.
2010-09-11 22:29:35:948 896 171c Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-09-11 22:29:35:948 896 171c PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
2010-09-11 22:29:35:948 896 171c PT + Caller provided credentials = No
2010-09-11 22:29:35:948 896 171c PT + Impersonate flags = 0
2010-09-11 22:29:35:948 896 171c PT + Possible authorization schemes used =
2010-09-11 22:29:35:948 896 171c PT WARNING: GetConfig failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-09-11 22:29:35:948 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:29:35:948 896 171c PT WARNING: GetConfig_WithRecovery failed: 0x80072efe
2010-09-11 22:29:35:948 896 171c PT WARNING: RefreshConfig failed: 0x80072efe
2010-09-11 22:29:35:948 896 171c PT WARNING: RefreshPTState failed: 0x80072efe
2010-09-11 22:29:35:948 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:29:35:948 896 171c Report WARNING: Reporter failed to upload events with hr = 80072efe.
2010-09-11 22:43:39:848 896 171c Misc WARNING: Send failed with hr = 80072efe.
2010-09-11 22:43:39:848 896 171c Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-09-11 22:43:39:848 896 171c PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
2010-09-11 22:43:39:848 896 171c PT + Caller provided credentials = No
2010-09-11 22:43:39:848 896 171c PT + Impersonate flags = 0
2010-09-11 22:43:39:848 896 171c PT + Possible authorization schemes used =
2010-09-11 22:43:39:848 896 171c PT WARNING: GetConfig failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-09-11 22:43:39:848 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:43:39:848 896 171c PT WARNING: GetConfig_WithRecovery failed: 0x80072efe
2010-09-11 22:43:39:848 896 171c PT WARNING: RefreshConfig failed: 0x80072efe
2010-09-11 22:43:39:848 896 171c PT WARNING: RefreshPTState failed: 0x80072efe
2010-09-11 22:43:39:848 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:43:39:848 896 171c Report WARNING: Reporter failed to upload events with hr = 80072efe.
2010-09-11 22:58:19:716 896 171c Misc WARNING: Send failed with hr = 80072efe.
2010-09-11 22:58:19:716 896 171c Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-09-11 22:58:19:716 896 171c PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
2010-09-11 22:58:19:716 896 171c PT + Caller provided credentials = No
2010-09-11 22:58:19:716 896 171c PT + Impersonate flags = 0
2010-09-11 22:58:19:716 896 171c PT + Possible authorization schemes used =
2010-09-11 22:58:19:716 896 171c PT WARNING: GetConfig failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-09-11 22:58:19:716 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:58:19:716 896 171c PT WARNING: GetConfig_WithRecovery failed: 0x80072efe
2010-09-11 22:58:19:716 896 171c PT WARNING: RefreshConfig failed: 0x80072efe
2010-09-11 22:58:19:716 896 171c PT WARNING: RefreshPTState failed: 0x80072efe
2010-09-11 22:58:19:716 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:58:19:716 896 171c Report WARNING: Reporter failed to upload events with hr = 80072efe.
2010-09-11 23:25:29:769 896 17dc Misc WARNING: Send failed with hr = 80072efe.
2010-09-11 23:25:29:769 896 17dc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-09-11 23:25:29:769 896 17dc PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
2010-09-11 23:25:29:769 896 17dc PT + Caller provided credentials = No
2010-09-11 23:25:29:769 896 17dc PT + Impersonate flags = 0
2010-09-11 23:25:29:769 896 17dc PT + Possible authorization schemes used =
2010-09-11 23:25:29:769 896 17dc PT WARNING: GetConfig failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-09-11 23:25:29:769 896 17dc PT WARNING: PTError: 0x80072efe
2010-09-11 23:25:29:769 896 17dc PT WARNING: GetConfig_WithRecovery failed: 0x80072efe
2010-09-11 23:25:29:769 896 17dc PT WARNING: RefreshConfig failed: 0x80072efe
2010-09-11 23:25:29:769 896 17dc PT WARNING: RefreshPTState failed: 0x80072efe
2010-09-11 23:25:29:784 896 17dc PT WARNING: PTError: 0x80072efe
2010-09-11 23:25:29:784 896 17dc Report WARNING: Reporter failed to upload events with hr = 80072efe.
2010-09-11 23:37:05:626 896 17dc Misc WARNING: Send failed with hr = 80072efe.
2010-09-11 23:37:05:626 896 17dc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-09-11 23:37:05:626 896 17dc PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
2010-09-11 23:37:05:626 896 17dc PT + Caller provided credentials = No
2010-09-11 23:37:05:626 896 17dc PT + Impersonate flags = 0
2010-09-11 23:37:05:626 896 17dc PT + Possible authorization schemes used =
2010-09-11 23:37:05:626 896 17dc PT WARNING: GetConfig failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-09-11 23:37:05:626 896 17dc PT WARNING: PTError: 0x80072efe
2010-09-11 23:37:05:626 896 17dc PT WARNING: GetConfig_WithRecovery failed: 0x80072efe
2010-09-11 23:37:05:626 896 17dc PT WARNING: RefreshConfig failed: 0x80072efe
2010-09-11 23:37:05:626 896 17dc PT WARNING: RefreshPTState failed: 0x80072efe
2010-09-11 23:37:05:626 896 17dc PT WARNING: PTError: 0x80072efe
2010-09-11 23:37:05:626 896 17dc Report WARNING: Reporter failed to upload events with hr = 80072efe.
2010-09-11 22:21:53:710 896 14dc AU # WARNING: Failed to find updates with error code 80072EFE
2010-09-11 22:21:53:710 896 14dc AU #########
2010-09-11 22:21:53:710 896 14dc AU ## END ## AU: Search for updates [CallId = {9B3E35DF-7385-43EB-9A5D-2
2010-09-11 22:21:53:710 896 14dc AU #############
2010-09-11 22:21:53:710 896 14dc AU AU setting next detection timeout to 2010-09-12 08:21:53
2010-09-11 22:21:53:710 896 14dc AU Setting AU scheduled install time to 2010-09-12 12:00:00
2010-09-11 22:21:58:038 896 171c Report REPORT EVENT: {8FA828E8-F809-49B6-97B5-B
2010-09-11 22:29:35:948 896 171c Misc WARNING: Send failed with hr = 80072efe.
2010-09-11 22:29:35:948 896 171c Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-09-11 22:29:35:948 896 171c PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
2010-09-11 22:29:35:948 896 171c PT + Caller provided credentials = No
2010-09-11 22:29:35:948 896 171c PT + Impersonate flags = 0
2010-09-11 22:29:35:948 896 171c PT + Possible authorization schemes used =
2010-09-11 22:29:35:948 896 171c PT WARNING: GetConfig failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-09-11 22:29:35:948 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:29:35:948 896 171c PT WARNING: GetConfig_WithRecovery failed: 0x80072efe
2010-09-11 22:29:35:948 896 171c PT WARNING: RefreshConfig failed: 0x80072efe
2010-09-11 22:29:35:948 896 171c PT WARNING: RefreshPTState failed: 0x80072efe
2010-09-11 22:29:35:948 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:29:35:948 896 171c Report WARNING: Reporter failed to upload events with hr = 80072efe.
2010-09-11 22:43:39:848 896 171c Misc WARNING: Send failed with hr = 80072efe.
2010-09-11 22:43:39:848 896 171c Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-09-11 22:43:39:848 896 171c PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
2010-09-11 22:43:39:848 896 171c PT + Caller provided credentials = No
2010-09-11 22:43:39:848 896 171c PT + Impersonate flags = 0
2010-09-11 22:43:39:848 896 171c PT + Possible authorization schemes used =
2010-09-11 22:43:39:848 896 171c PT WARNING: GetConfig failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-09-11 22:43:39:848 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:43:39:848 896 171c PT WARNING: GetConfig_WithRecovery failed: 0x80072efe
2010-09-11 22:43:39:848 896 171c PT WARNING: RefreshConfig failed: 0x80072efe
2010-09-11 22:43:39:848 896 171c PT WARNING: RefreshPTState failed: 0x80072efe
2010-09-11 22:43:39:848 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:43:39:848 896 171c Report WARNING: Reporter failed to upload events with hr = 80072efe.
2010-09-11 22:58:19:716 896 171c Misc WARNING: Send failed with hr = 80072efe.
2010-09-11 22:58:19:716 896 171c Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-09-11 22:58:19:716 896 171c PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
2010-09-11 22:58:19:716 896 171c PT + Caller provided credentials = No
2010-09-11 22:58:19:716 896 171c PT + Impersonate flags = 0
2010-09-11 22:58:19:716 896 171c PT + Possible authorization schemes used =
2010-09-11 22:58:19:716 896 171c PT WARNING: GetConfig failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-09-11 22:58:19:716 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:58:19:716 896 171c PT WARNING: GetConfig_WithRecovery failed: 0x80072efe
2010-09-11 22:58:19:716 896 171c PT WARNING: RefreshConfig failed: 0x80072efe
2010-09-11 22:58:19:716 896 171c PT WARNING: RefreshPTState failed: 0x80072efe
2010-09-11 22:58:19:716 896 171c PT WARNING: PTError: 0x80072efe
2010-09-11 22:58:19:716 896 171c Report WARNING: Reporter failed to upload events with hr = 80072efe.
2010-09-11 23:25:29:769 896 17dc Misc WARNING: Send failed with hr = 80072efe.
2010-09-11 23:25:29:769 896 17dc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-09-11 23:25:29:769 896 17dc PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
2010-09-11 23:25:29:769 896 17dc PT + Caller provided credentials = No
2010-09-11 23:25:29:769 896 17dc PT + Impersonate flags = 0
2010-09-11 23:25:29:769 896 17dc PT + Possible authorization schemes used =
2010-09-11 23:25:29:769 896 17dc PT WARNING: GetConfig failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-09-11 23:25:29:769 896 17dc PT WARNING: PTError: 0x80072efe
2010-09-11 23:25:29:769 896 17dc PT WARNING: GetConfig_WithRecovery failed: 0x80072efe
2010-09-11 23:25:29:769 896 17dc PT WARNING: RefreshConfig failed: 0x80072efe
2010-09-11 23:25:29:769 896 17dc PT WARNING: RefreshPTState failed: 0x80072efe
2010-09-11 23:25:29:784 896 17dc PT WARNING: PTError: 0x80072efe
2010-09-11 23:25:29:784 896 17dc Report WARNING: Reporter failed to upload events with hr = 80072efe.
2010-09-11 23:37:05:626 896 17dc Misc WARNING: Send failed with hr = 80072efe.
2010-09-11 23:37:05:626 896 17dc Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-09-11 23:37:05:626 896 17dc PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
2010-09-11 23:37:05:626 896 17dc PT + Caller provided credentials = No
2010-09-11 23:37:05:626 896 17dc PT + Impersonate flags = 0
2010-09-11 23:37:05:626 896 17dc PT + Possible authorization schemes used =
2010-09-11 23:37:05:626 896 17dc PT WARNING: GetConfig failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-09-11 23:37:05:626 896 17dc PT WARNING: PTError: 0x80072efe
2010-09-11 23:37:05:626 896 17dc PT WARNING: GetConfig_WithRecovery failed: 0x80072efe
2010-09-11 23:37:05:626 896 17dc PT WARNING: RefreshConfig failed: 0x80072efe
2010-09-11 23:37:05:626 896 17dc PT WARNING: RefreshPTState failed: 0x80072efe
2010-09-11 23:37:05:626 896 17dc PT WARNING: PTError: 0x80072efe
2010-09-11 23:37:05:626 896 17dc Report WARNING: Reporter failed to upload events with hr = 80072efe.
you have a single WSUS configuration, right? and wsus is set to download from MS
what is set under Update source and proxy setup
are wsus settings applied through GPO to clients?
can you please run this tool on a client
http://technet.microsoft.com/en-us/wsus/bb466192.aspx
what is set under Update source and proxy setup
are wsus settings applied through GPO to clients?
can you please run this tool on a client
http://technet.microsoft.com/en-us/wsus/bb466192.aspx
ASKER
Not able to telnet to the WSUS server on the port configured in WSUS console?
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