Solved

How to tell if a version of CRM 4.0.7333.1551 (Roll up 4) is 64 or 32 bit

Posted on 2010-09-18
4
1,241 Views
Last Modified: 2012-05-10
Hello,

I need to update roll ups on our MS CRM v 4 server and need to be sure which version is running.
The server is Win 2K8 64 bit.

Then, if the version of CRM is 64 bit, which file to download?

CRMv4.0-KB971782-amd64-MUI-ENU.exe - for 64?
or
CRMv4.0-KB971782-i386-Server-ENU.exe - for 32?

The original installation was done by consultants.

Thank you.
0
Comment
Question by:Mezczyzna
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 74

Accepted Solution

by:
Glen Knight earned 250 total points
ID: 33707671
One way is to check where it's installed.

Is it in c:\program files or c:\program files (x86) if the x86 then it's 32bit.

On a plus point because it's a hotfix, it won't install the wrong one because it won't be able to find the version it's trying to apply the hotfix to.
0
 
LVL 10

Assisted Solution

by:Fayaz
Fayaz earned 150 total points
ID: 33707672
CRMv4.0-KB971782-amd64-MUI-ENU.exe - for 64
0
 
LVL 3

Assisted Solution

by:59cal
59cal earned 100 total points
ID: 33707674
If your server is 64 bit then the 64 bit version is installed. The file
You need says server and has amd64 in the title.
0
 

Author Comment

by:Mezczyzna
ID: 33707693
Thank you all.
 
I looked into the Program Files directory, but wasn't convinced it was 64 bit.
I downloaded them all. Will start with the adm64 and hopefully it will not allow me to install the wrong one.
Thank you again.
I hope the points division will be fair.
 
Good day.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Finding machines using a specific DNS server 6 67
Delete Files Recurse - Powershell Script 3 66
Corrupt / Encrypted Word Documents 6 62
Server 2008 Not services listed 23 50
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question