Solved

How to tell if a version of CRM 4.0.7333.1551 (Roll up 4) is 64 or 32 bit

Posted on 2010-09-18
4
1,235 Views
Last Modified: 2012-05-10
Hello,

I need to update roll ups on our MS CRM v 4 server and need to be sure which version is running.
The server is Win 2K8 64 bit.

Then, if the version of CRM is 64 bit, which file to download?

CRMv4.0-KB971782-amd64-MUI-ENU.exe - for 64?
or
CRMv4.0-KB971782-i386-Server-ENU.exe - for 32?

The original installation was done by consultants.

Thank you.
0
Comment
Question by:Mezczyzna
4 Comments
 
LVL 74

Accepted Solution

by:
Glen Knight earned 250 total points
ID: 33707671
One way is to check where it's installed.

Is it in c:\program files or c:\program files (x86) if the x86 then it's 32bit.

On a plus point because it's a hotfix, it won't install the wrong one because it won't be able to find the version it's trying to apply the hotfix to.
0
 
LVL 10

Assisted Solution

by:Fayaz
Fayaz earned 150 total points
ID: 33707672
CRMv4.0-KB971782-amd64-MUI-ENU.exe - for 64
0
 
LVL 3

Assisted Solution

by:59cal
59cal earned 100 total points
ID: 33707674
If your server is 64 bit then the 64 bit version is installed. The file
You need says server and has amd64 in the title.
0
 

Author Comment

by:Mezczyzna
ID: 33707693
Thank you all.
 
I looked into the Program Files directory, but wasn't convinced it was 64 bit.
I downloaded them all. Will start with the adm64 and hopefully it will not allow me to install the wrong one.
Thank you again.
I hope the points division will be fair.
 
Good day.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I was supporting a handful of Windows 2008 (non-R2) 2 node clusters with shared quorum disks. Some had SQL 2008 installed and some were just a vendor application that we supported. For the purposes of this article it doesn’t really matter which so w…
Automatically creating a Trello card using data from a Microsoft Dynamics CRM record turned out to be an easy project that yielded great results.  Here's how I did this for an internal team at General Code.
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question