Solved

Firefox 3.5.10 won't run Windows 7

Posted on 2010-09-18
6
453 Views
Last Modified: 2013-12-07
I've been running Firefox with no problems on my Windows 7 64 Bit Enterprise system.
Then, an update is installed and it no longer loads (something about versions incompatible). I suspected an add-on had caused this so I uninstalled Firefox, deleted all folders relating to Firefox and reinstalled Firefox 3.5.10 from scratch. No I get an error saying:

'The procedure entry point js_NextActiveContext could not be located in the dynamic link library js3259.dll'

Any ideas on how to get this working again?
0
Comment
Question by:Karl_mark
  • 3
  • 2
6 Comments
 
LVL 3

Expert Comment

by:csalaski
ID: 33707756
Have you tried system restore to a point before the Firefox update?
0
 
LVL 30

Accepted Solution

by:
Marc Z earned 500 total points
ID: 33708924
I would uninstall it one more time. Download a full fresh install of Firefox. Right click it, select Run as Admin. This time when installing it give it a different location. Don't use the default location.

If you still get errors, create a new Firefox Profile.

Hope this helps.
0
 

Author Comment

by:Karl_mark
ID: 33723685
Thanks guys. I'm away on business at the moment, so I'll try your suggestions when I get home.
0
Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

 
LVL 30

Expert Comment

by:Marc Z
ID: 33884228
Karl_mark,
Any luck?  Any more issues?
0
 

Author Comment

by:Karl_mark
ID: 33937827
Complete reinstall did the trick. There was an issue because I was running it on a home domain so some information was being held in a redirected folder.
0
 

Author Closing Comment

by:Karl_mark
ID: 33937835
Complete reinstall works.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Do you come here a lot? Are you lazy like me and don't want to go through the "trouble" of having to click your Dock's Safari icon and then having to click your Experts Exchange Favorites bookmark to get here? Well then this article is for you.
I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question