Solved

SBS 2008 Wireless clients no Internet

Posted on 2010-09-18
7
1,048 Views
Last Modified: 2012-05-10
SBS 2008 server acting as the DHCP server.
Netgear ProSafe VPN Firewall SRXN3205 (with built-in wireless) is the gateway.
All wired clients are getting IP addresses and are able to browse/access the local network and the Internet. Wireless clients are not getting assigned an IP address and have no network/Itnternet access. How do I get the Netgear to tell the SBS to assign IPs to wireless clients? Or is there a way?
0
Comment
Question by:stevenstrick
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
7 Comments
 
LVL 3

Expert Comment

by:Andre Thibodeau
ID: 33707779
Sounds like the Wireless Access Point is providing DHCP address on a different network.

What IP subnet is the wired clients getting, and what subnet is wireless client getting?

run IPCONFIG /ALL and look at the address of the DHCP server on both a wired and wireless client and post the results.

What kind of Wireless Access Point are you using?  If this is a Wireless Router, then reconfig the router, turn off DHCP, and plug it in to your LAN using a LAN port on the Wireless Router, do not use the WAN port.

AT
0
 

Author Comment

by:stevenstrick
ID: 33707802
The Netgear is a wireless firewall/router. The DHCP is turned off on the Netgear because the SBS 2008 is acting as the DHCP. There is only one network. The wired clients are getting IPs assigned by the SBS with no problems. The wireless clients are not being assigned an IP at all. When you run IPConfig /all you get the self-assigned IP address even though that computer shows it being connected to the wireless.
0
 
LVL 3

Expert Comment

by:Andre Thibodeau
ID: 33707821
For some reason I thought you were using two devices....

Try to manually assign an IP Address to a wireless client.

Can you ping network/internet if you manually assign?

AT
0
Free Webinar: AWS Backup & DR

Join our upcoming webinar with experts from AWS, CloudBerry Lab, and the Town of Edgartown IT to discuss best practices for simplifying online backup management and cutting costs.

 
LVL 15

Expert Comment

by:JBond2010
ID: 33708503
When you have a router with wireless capability, it is not the DHCP on your server that serves the wireless clients. It is the wireless on the router which does this. The router ip address is the gateway address that the dhcp on your server looks to. Remember that the dhcp service does not have wireless capability so this is why it will not lease ip addresses to wireless clients. Enable the wireless on the router and then configure the ip range eg: if your LAN ip schema is 192.168.1.x > make sure that your wireless ip schema is the same. You can configure the ip range for wireless clients on the router eg: 192.168.1.50 - 100, which would give you 50 available ip addresses for your wireless clients.
0
 
LVL 3

Accepted Solution

by:
Andre Thibodeau earned 500 total points
ID: 33708708
I disagree.

I have setup plenty of networks in my career.

If you can connect to the WiFi network, a broadcast is sent out in search for a DHCP server (discovery), once a server is found, a request is sent for an ip addres. Networks can have mulitple DHCP servers, but can not overlap ip address range that the DHCP server is responsible for.

See link for an understanding of how DHCP works.
http://docs.sun.com/app/docs/doc/816-4554/dhcp-overview-3?l=en&a=view

I check the manual for the netgear SRXN3205, and the correct setup for your network would be to disable the DHCP services on the netgear.  The SBS server can act as the DHCP server for both Wired and Wireless networks.  Also ensure you are running the latest firmware for this device. 3.0.6-29, you can download from;
http://kb.netgear.com/app/products/model/a_id/2680

Some Wireless access points/routers will have a DHCP forwarder that you can configure, I did not see this option in the manual, and should not be necessary since same both wired and wireless are on the same subnet.

The reason I asked to manually assign an IP address to your wireless adapter is to ensure that you are connecting to the WiFi network.  If you assign an IP manually and can connect to the WiFi network then you should be able to ping the SBS server.  If you have the firewall enabled on your SBS server, open an administrative cmd window and enter this command to allow response to pings.
netsh firewall set icmpsetting 8

Also make sure you have enough IP address available on the SBS servers DHCP scope.  You can extend the scope by right-clicking on the scope in the DHCP manager and changing the start and end IP address in the Properties.

AT

0
 
LVL 15

Expert Comment

by:JBond2010
ID: 33709151
You have misunderstood my comment. You are not enabling the dhcp on the router I am talking specifically for the wireless. You have to on the router configure the ip range when you enable wireless. This will then forward the requests to a dhcp server. If there is no range configured for wireless on the router then your dhcp server can no lease ip addresses to the wireless clients.
0
 

Author Closing Comment

by:stevenstrick
ID: 33709164
Turns out that I needed to upgrade the firmware on the Netgear. Once that was done, DHCP relay became available. I set that to the SBS and the wireless clients are now working. Thank you for your help. Much appreciated.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Anything wrong with Window server backup? 8 87
FTP server backups 5 45
Urgent Help dns, clock issues nightmare 71 80
Migrating VM's from one 2008 R2 host to another 2 25
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question