Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Offline Address Book not in synch with Exchange

Posted on 2010-09-18
8
Medium Priority
?
397 Views
Last Modified: 2012-05-10
In some cases users offline address books (OAB) not synch with the exchange. How to force to update OAB globally for all users? How to delete users OAB exchange shell?
0
Comment
Question by:CompGenHosp
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 9

Accepted Solution

by:
Raghuv earned 1000 total points
ID: 33707769
To force update OAB globally,

1) Exchange Management Console -> Org Configurations -> Mailbox -> OAB -> Right click on the OAB and choose update

2) Wait for some time and then restart the MS File distribution Service on the CAS Servers.

Then on the Outlook, you can go to Tools -> Send & Receive -> Download OAB -> Enable to check box which states Full details

To check if its user issue, create a new Outlook profile and then test downloading OAB so that it copies a fresh new OAB file.
0
 
LVL 28

Assisted Solution

by:sunnyc7
sunnyc7 earned 1000 total points
ID: 33707771
What version of exchange ?
For 2007/2010

get-offlineaddressbook | update-offlineaddressbook

0
 

Author Comment

by:CompGenHosp
ID: 33707776
Exchange server is 2010, Some clients on 2010 and some on older versions.
0
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

 
LVL 28

Expert Comment

by:sunnyc7
ID: 33707783
get-offlineaddressbook | update-offlineaddressbook
0
 
LVL 28

Expert Comment

by:sunnyc7
ID: 33707784
I saw your other question on outlook - Does this refer to the same exchange / outlook installation.

A little background on what issue you faced and how you fixed it will be helpful
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 33709672
Are computers on the LAN configured to use a proxy?
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 33709704
Try this:

Go to Exchange Management Console/Organization Configuration/Mailbox/Offline Address Book

create a " Default Offline Address Book"

if you already have an entry for your default OAB, right click/properties/Address List

make sure the "Include Default Global Address List" is ticked

on distribution Tab, makes sure "Outlook 2003 SP2 or later (Version 4)" is ticked for Outlook 2007 Clients

also make sure "Enable Web-based distibution" is ticked and preferably a distibution point (OAB Web site) added for each CAS server.

Then , back on "Organization Configuration/Mailbox/Offline Address Book" right click and Update

Hope This helps
0
 

Author Closing Comment

by:CompGenHosp
ID: 33789744
The issue is solved.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question