Solved

Blackberry ETP.DAT file problem

Posted on 2010-09-18
2
2,302 Views
Last Modified: 2012-05-10
Hi;

I am trying to run enterprise activation for my user but the Blackberry ETP.DAT is removed by unknown issue.  Please help.

I found that, the ETP.DAT file has been sent by the BB handheld to his email accunt at Exchange 2007, and I can see the email flow from Message Tracking tool in Exchange but it is not saved to his Inbox in Outlook.

And in my mailbox, I received a notification to say policy violation.  I am using MX Logic for spam filtering but they told me, the email has been sent to my Ex server already, this is proved by my message tracking.  I am not using Edge Transportation role in my Exchange, therefore no file filtering turned on.

message received.....
[POLICY VIOLATION] Message attachment matched 'ETP.DAT'
Mail Delivery System [MAILER-DAEMON@p31c51m986.mxlogic.net]
Sent:       Friday, September 17, 2010 4:15 PM
Attachments:       
RIM_bca28a80-e9c0-11d1-87fe-0...

This message has been sent to you by your email filtering service in
response to an email filtering policy violation.  The offending message is
attached.

Violation: Message attachment matched 'ETP.DAT'

From: network@etp1904.etp.na.blackberry.net
To: bbuser@company.com
Subject: RIM_bca28a80-b9c0-01d1-87fe-00698641c6a2

P.S. If you do not wish to receive these messages in the future, please
contact your email administrator.
0
Comment
Question by:KANEWONG
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 14

Accepted Solution

by:
Shabarinath Ramadasan earned 500 total points
ID: 33708278
Feels like SPAM filter is creating the issue.
try whitelisting blackberry.net on the SPAM filters and see.

Good luck
Shaba
0
 
LVL 1

Author Comment

by:KANEWONG
ID: 33709625
I tried to create a dummy EPT.DAT file with some text in it, then using gmail send to my company email address, I got the same error message but I can receive the dummy EPT.DAT file.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After going through the deployment of BlackBerry Device Service 10, and seeing a number of questions posted about it, this article addresses some of the issues and particulars of the installation. There have been a number of other questions posted, …
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question