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Printer ports using Parallels to print do not work.

Posted on 2010-09-18
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Last Modified: 2013-11-11
I have a new HP Officejet 6500 and it (and my previous Lexmark) printer does not print using XP on top of Parallels. I use Snow Leopard on my Mac and always keep my software updated.

My Mac prints very well using my new HP but using Windows it does not print.
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Question by:3crowns21
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Daxit earned 2000 total points
ID: 33708911
Hello

Parallel is a virtual machine you use on mac to run xp?

If this is the case you should check the configuration of the virtual machine. Which kind of port use your new HP printer?

I guess it is a usb, so in this case try to use a any other usb device with macosx to check it is working and then on xp, in this way you will soon realize if the general setup is working or not.

Let's say that is working with all other devices, which I think might be the case, then you should try from within windows xp to choose a proper virtual usb port for this printer.

Open the xp control pane,  open the printers' configuration box, check if the hp printer is present, if it is there right click it and choose properties, there you will see which port is using, now open the configuration panel of the Parallels virtual machine and check that the port is existing there too, the ports should match.

If there is not match you should try to fix this aspect.

PLEASE TAKE CARE OF: all of what I wrote here is totally theoretical as I have far too little information up to now and do not know Parallels (which I guess is a virtual machine) , you can begin to check what stated and post more info to get help.

You can also snapshot the configuration panels to show us what you have there.

I will take information on Parallels I am curios.

Bye
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LVL 7

Expert Comment

by:Daxit
ID: 33709028
There are three basic ways to set up printing in a virtual machine. You can:
-Share any of the printers connected to your Mac computer via a printer port of your virtual
machine.
-Set up a printer via Apple Bonjour Printer wizard.
Note: Apple Bonjour printer is available for Windows guest OSs only.
- Use a network printer.
You can also connect a USB printer directly to your virtual machine. In this case, the printer will
not be available to Mac OS X. For detailed information see Connecting USB Devices to a Virtual
Machine (p. 114).

This is written on the manual of parallels that is a virtual machine as I guessed, as you can see if it is a usb printer you need a special workout as it can be either connected to mac osx or directly to the virtual machine and in the second case it would not be available o mac osx.
 I suggest you to download the manual if you do not have it already (it should be somewhere on your mac):

http://download.parallels.com/desktop/v6/docs/guides/Parallels_Desktop_Users_Guide.pdf

http://download.parallels.com/desktop/v6/docs/guides/Parallels_Desktop_Users_Guide.pdf 
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LVL 7

Expert Comment

by:Daxit
ID: 33709079
Ok as I imagined is a matter of telling Parallels that there is a printer and how to manage it, then from within xp you should simply install the printer.

This is all written in the manual I linked in the post above, you will find it at page 117 to page 125, there are simple and clear instructions to setup the printer on a usb port, a parallel port and a network prnter, plus explications on how to use bonjour.

First of all you need to read this and follow the method that best suit your case, if it does not work anyway please post all information useful to help you inclunding snapshots of the configurations panes you worked on.

TAKE CARE OF this:
Warning: Do not install the driver from the installation CD (supplied with your printer) in
the virtual machine.

It is written on the manual, I pointed it out as it seems crucial.

Bye
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Author Closing Comment

by:3crowns21
ID: 33709137
A+ in every way. I had no idea there were settings for Parallels that switched on peripherals.

Thank you!

Ed
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LVL 7

Expert Comment

by:Daxit
ID: 33709696
Hi Ed

Here you are.

I had fun with virtual machines years ago, at present time being the pc so powerful  these products are very interesting.

The drawback of course is that they are demanding and at various levels reduce the total computing power of the machine, so should be used carefully dending on what the tasks are.

I will try to use them again. By the way for who wants to try out a virtual machine without paying the license Bochs is open source and free for personal and commercial use. Very simple and basic, but optimal for learning purposes and useful for production too.

There are also other open source virtual machines too out there.

Bye
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