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spyware rootkit Windows XP home

Posted on 2010-09-18
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Last Modified: 2013-12-06
I have spyware on on windows XP home sp3 computer I can't seem to remove. HJT and Combofix logs attached. Each time I run combofix it detects a rootkit and restarts the machine before running but fails to remove the malware. I have read the log file but don't recognize the problem.
hijackthis.log
ComboFix.txt
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Question by:rettif9
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12 Comments
 
LVL 23

Expert Comment

by:edbedb
ID: 33709293
I would boot from a live CD like UBCD and replace these files with known good copies.  CLASSPNP.SYS, ACPI.sys, atapi.sys, ntkrnlpa.exe, NDIS.sys
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LVL 65

Expert Comment

by:rockiroads
ID: 33709335
probably trying to remove before windows kicks in.

have u tried running this in safe mode? you got malware bytes also so give that a go.

some people here mention hitman pro maybe give that a go

did u also try the other tools like tddskiler http://support.kaspersky.com/viruses/solutions?qid=208280684 and rootalyzer http://forums.spybot.info/showthread.php?t=24185
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LVL 7

Author Comment

by:rettif9
ID: 33709422
@ edbedb - this is the only Home machine I have access to at the moment. Would it be ok to copy those files from an XP pro workstation?
@ rockiroads - I should have mentioned I have already run Spybot S&D, Malwarebytes, and Superantispyware. I have run combofix normally and in safemode with the same result each time. I'll try the other tools you mentioned.
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LVL 23

Expert Comment

by:edbedb
ID: 33709489
Xp Pro should be fine as long as it is SP3
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LVL 22

Accepted Solution

by:
optoma earned 2000 total points
ID: 33709769
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LVL 7

Author Comment

by:rettif9
ID: 33709883
@ edbedb - I copied the listed files to the folders I found them in but it had no effect.

@ all - I followed the instructions in KB article 971058 two of the dll files could not be found. I checked another machine (working) and it didn't have them either. wucltux.dll and wuwebv.dll FYI

@ optoma installed and ran hitmanpro and it did it. It found another rootkit in the MBR sorry guys I forgot to write down the name of the little bugger but the machine is running MS updates as I type.

Thanks to everyone for their efforts.
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LVL 7

Author Comment

by:rettif9
ID: 33709886
the instructions in the KB article had no effect....
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LVL 65

Expert Comment

by:rockiroads
ID: 33710101
glad your all sorted. big relief. so did you try all the tools I suggested then? even hitman pro which is what I also suggested? maybe should of given you the link then
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LVL 22

Expert Comment

by:optoma
ID: 33710706
@ Rockiroads. Sorry. I overlooked that you mentioned Hitmanpro :(
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LVL 7

Author Comment

by:rettif9
ID: 33711449
@ rockiroads - My apologies, you did mention hitmanpro first and I should have at least shared the  points. I simply overlooked it.

rettif9
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LVL 7

Author Comment

by:rettif9
ID: 33711465
@ rockiroads - just FYI I did try rootalyzer and tddskiler without success.
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LVL 65

Expert Comment

by:rockiroads
ID: 33711555
no probs, good idea to keep note of all the tools mentioned in case you get something again.
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