Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook 2010-Sent and Deleted Items are located in Inbox

Posted on 2010-09-18
2
Medium Priority
?
730 Views
Last Modified: 2012-05-10
I have a dual-boot machine set up with XP Pro and Windows 7 Ultimate.

I just installed Outlook 2010 and set up my first email account, it autoconfigured, and all was well.

I set up my second email account which is my domain address, and I was surprised to see it set up as IMAP (In OE it was set up as Pop3). The account was working fine as IMAP so I didn't investigate.

Next, I tried the demo version of a utility that is supposed to export OE mail to .pst files that can be imported into Outlook 2010. I tried the import, it didn't work, and that's when I noticed that my "Drafts" folder, "Sent Items", and "Deleted Items" are all located in my Inbox, as subfolders. Of course I looked at my Pop3 account and the folders are all displayed as siblings there.

I tried to move the folders out of the Inbox but was met with a "No can do" message (I can't remember the wording. I can provide it if necessary).

I'm not real experienced with IMAP, but I'm pretty sure those folders shouldn't be in the Inbox. Am I correct on this?

Is anyone aware of a way to get those folders as siblings of the Inbox, or do I have to start over?

Thanks!
0
Comment
Question by:bricar1
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 2000 total points
ID: 33711537
That demo version of utility may have created those folders. Delete the IMAP account, and create a new one.
0
 

Author Closing Comment

by:bricar1
ID: 33734099
That did it. Thanks.
0

Featured Post

Microsoft Certification Exam 74-409

VeeamĀ® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Unable to change the program that handles the scan event from a network attached Canon/Brother printer/scanner. This means you'll always have to choose which program handles this action, e.g. ControlCenter4 (in the case of a Brother).
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question