Clownie669
asked on
Can't access external website over internal domain
Hi,
SBS 2008 - new setup
DOMAIN NAME: companysafety.com
IP: 64.23.137.246 (3rd party webhost IP)
A RECORD: www.companysafety.com
IP: 64.23.137.246 (3rd party webhost IP)
- webhost does not control domain name
- webhost uses shared IP / storage for websites
A RECORD: remote.companysafety.com
IP: 62.35.125.210 (Static WAN IP of Server)
- used for Remote Web Workplace, Outlook Web Access, Remote Desktop etc.
MX RECORD: mail.companysafety.com
IP: 62.35.125.210 (Static WAN IP of Server)
- used for Exchange
Server Domain: company.local
Server IP / DNS: 192.168.15.1
DHCP enabled through Server
Client machines logged onto the server cannot access "www.companysafety.com", even though it's located offsite on a separate WAN IP.
However, when the Client machine is using a different DNS address (ISP's DNS supplied through the router), it can see "www.companysafety.com"
Anyone using a separate internet connection can also see "www.companysafety.com"
Does anyone know what's causing this issue and how I can fix it?
Thanks
SBS 2008 - new setup
DOMAIN NAME: companysafety.com
IP: 64.23.137.246 (3rd party webhost IP)
A RECORD: www.companysafety.com
IP: 64.23.137.246 (3rd party webhost IP)
- webhost does not control domain name
- webhost uses shared IP / storage for websites
A RECORD: remote.companysafety.com
IP: 62.35.125.210 (Static WAN IP of Server)
- used for Remote Web Workplace, Outlook Web Access, Remote Desktop etc.
MX RECORD: mail.companysafety.com
IP: 62.35.125.210 (Static WAN IP of Server)
- used for Exchange
Server Domain: company.local
Server IP / DNS: 192.168.15.1
DHCP enabled through Server
Client machines logged onto the server cannot access "www.companysafety.com", even though it's located offsite on a separate WAN IP.
However, when the Client machine is using a different DNS address (ISP's DNS supplied through the router), it can see "www.companysafety.com"
Anyone using a separate internet connection can also see "www.companysafety.com"
Does anyone know what's causing this issue and how I can fix it?
Thanks
ASKER CERTIFIED SOLUTION
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ASKER
The server is currently down. I'll be going in later tonight to finish the setup.
I'll try your suggestion.
Thanks
I'll try your suggestion.
Thanks
ASKER
I went to "DNS" through "Administrative Tools" and expanded the "Forward Lookup Zones"
There are 4 listings:
_msdcs.company.local
company.local
companysafety.com
remote.companysafety.com
I added a "New Host (A or AAAA)..." record to all except "_msdcs.company.local" and rebooted the server.
Didn't work.
I'm new to this.
Which listing am I supposed to add the new record too?
- "remote.companysafety.com" is the current public domain I setup using the "Set up your Internet address" wizard in the SBS Console
- company.local is the local domain
- "companysafety.com" is the old public domain I setup using the wizard.
Thanks
There are 4 listings:
_msdcs.company.local
company.local
companysafety.com
remote.companysafety.com
I added a "New Host (A or AAAA)..." record to all except "_msdcs.company.local" and rebooted the server.
Didn't work.
I'm new to this.
Which listing am I supposed to add the new record too?
- "remote.companysafety.com"
- company.local is the local domain
- "companysafety.com" is the old public domain I setup using the wizard.
Thanks
Ah perhaps the 4 are the problem,
On my server I only have 2 in the forward lookup
_msdcs.mycompany.local
and
mycompany.local
perhaps if you companysafe.com were removed the computers inside the LAN would be forced to look outside on the WAN for the website
On my server I only have 2 in the forward lookup
_msdcs.mycompany.local
and
mycompany.local
perhaps if you companysafe.com were removed the computers inside the LAN would be forced to look outside on the WAN for the website
SOLUTION
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ASKER
Sorry for not responding sooner.
I was having another issue getting a trusted SSL Cert approved.
I'll have access to the server later tonight and will try your suggestions.
Thanks
I was having another issue getting a trusted SSL Cert approved.
I'll have access to the server later tonight and will try your suggestions.
Thanks
ASKER
Sorry for not responding sooner...again.
The solutions provided by Insideview and ddiazp were correct.
Thanks again!
The solutions provided by Insideview and ddiazp were correct.
Thanks again!
nslookup
server 4.2.2.2
www.companysafety.com (or whatever domain you're working with)
(record IP in output)
Does this IP match what you have on your A record (www) under the companysafety.com zone?
When your clients query DNS for a domain, if your DNS server has that domain configured, the server will take control of any query to that domain.
For example, if you add a zone microsoft.com, and your clients query update.microsoft.com or *.*.microsoft.com for that matter, DNS will fail unless you have the matching records.