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Panasonic Printer port error

Posted on 2010-09-19
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Last Modified: 2013-12-15
When I try o print from my panasonic network printer I get the message: an error occurred during communication by rpt network printer port.  I uninstaled the print drivers and reinstalled them and I still get this message.  How can I correct this?
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Question by:techmari09
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6 Comments
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 33728218
Probably what has happened is that the IP address on the printer has changed.  If you look on a pc at the port settings for the printer you should see what the IP address should be.  

You could at this stage print out a configuration sheet from the printer which would show the current IP address of it.  I wouldn't advise setting the pc to match this, because it may change again and you'd need to do this every time, on every pc.

A better way is using the control panel on the printer itself, set the IP address up manually (not using DHCP).  Make sure the Subnet mask is set correctly too.
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by:Lukasz Chmielewski
ID: 33731859
Check the connectivity also, ethernet cable etc.
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Accepted Solution

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techmari09 earned 0 total points
ID: 33739992
I have solved the issue.  Turns out that McAfee was blocking it.  I don't know how that happened or why but after unblocking it in McAfee it works fine.
Thank you for researcihing the issue and offeringyour help.  

TechMari09
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