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Outlook 2003, Outlook Connector, live.com mailbox gives ReportStatus: RSF_COMPLETED, hr = 0x8004010f

Posted on 2010-09-19
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Last Modified: 2012-06-21
A Windows 7 computer has Outlook 2003 installed.  It has 2 e-mail accounts set up, a POP3 through Comcast and an account through live.com using Microsoft's Outlook Connector.  The latest updates have been applied to Outlook and to Windows.

About half of the time when doing a Send/Receive, an error 0x8004010f is displayed.  Hitting Send/receive again will likely complete the tasks without error.

I enabled logging and am posting what I assume is the relevant section (e-mail named to protect the innocent).

Internet access has been very reliable otherwise.

Any suggestions would be greatly appreciated.

2010.09.19 13:06:06 Starting the Simplified Transfer Cycle

2010.09.19 13:06:06 Sending one message

2010.09.19 13:06:06 Progress: Sending message 'test.....' (size 2.22 KBytes)

2010.09.19 13:06:06 MAPI XP Call: SubmitMessage, hr = 0x00000000

2010.09.19 13:06:06 MAPI XP Call: EndMessage, hr = 0x00000000

2010.09.19 13:06:06 FINISHED MAPI TASK

2010.09.19 13:06:06 emailname@live.com: ReportStatus: RSF_COMPLETED, hr = 0x00000000

2010.09.19 13:06:06 emailname@live.com: Synch operation completed

2010.09.19 13:06:06 MAPI XP Call: StartMessage, hr = 0x00000000

2010.09.19 13:06:06 Downloading: False alarm, no message

2010.09.19 13:06:06 Downloading done, Error code = 0x00000000

2010.09.19 13:06:06 FINISHED MAPI TASK

2010.09.19 13:06:06 emailname@live.com: ReportStatus: RSF_COMPLETED, hr = 0x8004010f

2010.09.19 13:06:06 EXECUTING EndSession MAPI TASK

2010.09.19 13:06:07 Starting the Simplified Transfer Cycle

2010.09.19 13:06:07 Progress: Receiving message (message 1 out of 3, size unknown)

2010.09.19 13:06:07 Downloading one message

2010.09.19 13:06:07 FINISHED MAPI TASK

2010.09.19 13:06:07 emailname@live.com: ReportStatus: RSF_COMPLETED, hr = 0x00000000

2010.09.19 13:06:07 emailname@live.com: Synch operation completed
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Question by:CompProbSolv
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Expert Comment

by:FDiskWizard
ID: 33713634
Maybe this is just a network issue between you and the server?
Try PATHPING? while doing some send/rcv.

Or even a normal ping to a server on the Internet to see if you're dropping packets.
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Author Comment

by:CompProbSolv
ID: 33713640
Sorry... I didn't put in all the info on what has been tried.  I've tried continuous PINGs and TRACERT with no errors.  Given that the Outlook error comes up so regularly, I'm assuming that it should show up in these other tests if run for a few minutes.
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CompProbSolv earned 0 total points
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Problem wasn't resolved.
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by:CompProbSolv
ID: 34459534
Problem was not resolved.
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