[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now


Exchange 2007 RSG

Posted on 2010-09-19
Medium Priority
Last Modified: 2012-05-10
I am trying to follow this (lie) document:


I am trying to get an RSG to work and restore a deleted mailbox (same user account) where the retention time has passed and the mailbox is no longer in the dumpster. So i created an RSG using the Disaster Toolbox and was able to use backup exec to restore the data to the RSG.

However, every time i try to recover the mailbox (user name "Roberts lab") the process fails with mailbox not found, then if i recreate the mailbox and try to recover it i get error "mailbox "guid number"" cannot be found. SO i am burned either way.

This cant be that hard, what am i missing? All i want to do is recover the mailbox from an RSG to a newly created mailbox (Same user account).  
Question by:castellansolutions
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
LVL 23

Accepted Solution

Malli Boppe earned 2000 total points
ID: 33713813
I think in your case you need to export the mail and import the mail.As you have deleted the maibox and tried to recreate it the GUID would be different.Check the below link
LVL 12

Expert Comment

ID: 33713822
Did you move the mailbox to a real message store, then try reconnecting it to a user?
I haven't done a restoer in a little while, so my memory is sketchy on the whole process.

This (method #2) says it better than I can:

Author Comment

ID: 33713823
This is the error that i am getting:

Error restoring the mailbox (/O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=BRENDAFOWLER). Error message is: The specified mailbox "e61eafe9-0a92-4233-b3fc-6c7f09087bbe" does not exist on database "WINSVR2\Recovery Storage Group\Mailbox Database"..

This is what confuses me:

I did exactly the following:

1. Ran Full backup - backup exec
2. Created new RSG
3. Restored Data to RSG
4. RSG was then mounted and accessible
5. Deleted users mailbox Note: Not users windows account
6. Tried to restore, got error "Mailbox not found or something like that"
7. Created new Mailbox and then got the above error.

LVL 12

Expert Comment

ID: 33713826
Ooops, you said Exchange 2007
This has details...

Author Comment

ID: 33713838
It looks like petri is only restoring items form the boxes though not the whole box. If thats the case then what kind of a solutions doesnt allow for a restore to a different mailbox? Is that correct?

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question