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Will upgrading MS Office from 2000 to 2010 affect the Outlook Calendar?

Posted on 2010-09-19
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Last Modified: 2012-06-22
The clients are using Outlook 2000 (with exchange 2003 mailboxes)
We are about to upgrade to Office 2010 and am wondering when we uninstall office 2000 and install office 2010 (and configure outlook) will all the calendar and task information still be in there. (e.g. is it saved in exchange or somehow linked to outlook itself)?

KYMD
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Question by:kymd26
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frith earned 2000 total points
ID: 33714197
Hi there...

You will not lose any Calendar or Task information (in fact, you will not lose any mailbox information, including Inbox, Sent Items, Deleted Items, Contacts, Calendar and Tasks).

All this information is stored in the mailbox, which is that user's part of the Exchange Server database.

However, if you uninstall and then reinstall, you will lose specific settings which the user has configured (such as user-side rules, and reading pane settings).  Can you think about installing Office 2010 over the top, rather than uninstalling Office 2000 first, to retain these settings?

Cheers...   Frith
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by:kymd26
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I had thought about installing office 2010 over the top but wasn't sure if it would cause any issues (as they are currently using 2000) as they are quite different versions of the software. I figured a clean uninstall / install would be cleaner
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by:frith
ID: 33714327
Hi again...

You should test both options, but in my experience, installing over the top is safer and maintains all the custom user settings and configurations if this is important to you.

Conversely, if you want to enforce a strict "best practice" policy and bring your user base back to a standard configuration, then uninstalling 2000 and installing a clean 2010 package may be best.

In either case, you will not lose data (such as Calendar, and Tasks) as this is always stored in Exchange when the profile is set to use Exchange Server mailboxes.  (Even if users have saved some data out to a local PST file, you still will not lose that data although if you uninstall then install clean you will need to point the profile at it...   hence the suggestion to just install 2010 over the top and retain all settings).

I have installed different versions of Outlook over the top many times (most recently, this week) without any data loss or other issues.

Of course, always, if you have many users, test, test, test...

Good luck!

Frith
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