Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Windows 7 Pro Print Spooler Issue

Posted on 2010-09-20
4
Medium Priority
?
688 Views
Last Modified: 2012-05-10
I have a client with a WIndows 7 Pro machine that is about 3 months old.  Today it lost all of its printers.
I have looked at the machine and found that the Print Spooler service is not running.  I went and started it and slected Automatic to ensure it started every time.

After I do this the printers come up in devices and printer sscreen.  Then When I hit refresh they dissappear .  I go bcak into print spooler and the service has stopped again.

The Print Spooler service keeps stopping.

Can anyone help?
0
Comment
Question by:mbelletty
4 Comments
 
LVL 5

Expert Comment

by:TimAllan
ID: 33714402
It will be because one of the printer drivers have been corrupted.

The first step would be to remove the current installed printers.  Then go to :
c:\windows\system32\spool\drivers\w32x86
and delete all the files in there.

Re-add your printers and it should pick up a fresh copy of the printer drivers.
0
 
LVL 4

Accepted Solution

by:
ekincam earned 2000 total points
ID: 33714432
I've come across this when there is something queued in one of the printers that the printer, or driver, does not like.  Open up the printers dialog and restart the print spooler.  You have a few seconds to refresh and figure out if there is something queued in one of the printers.  If you figure out something is stuck somewhere, pause the printer or job then delete.  Do not attempt to delete immediately because it will not complete in time and you'll have to restart the print spooler again.  
0
 

Expert Comment

by:csotoc
ID: 33714439
Hi,
have you seen on system and application event viewer to get more data about this problem?
anyway check out disk space on spool drive and drivers for your printers, old and erroneous drivers can stop spooler service.
hope this help,
carlos
0
 
LVL 12

Expert Comment

by:acl-puzz
ID: 33715218
try using system file check it can help!

put win7 DVD inside urs DVD drive and issue this command and reboot pc

sfc /scannow
0

Featured Post

Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

First some basics on Windows 7 Backup.  It has 2 components one is a file based backup which is stored in .zip files each zip is split at around 200 Megabytes and there is the Image Backup which is as the name implies a total image of the partition …
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
Suggested Courses

885 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question