Single number reach
Posted on 2010-09-20
I am getting large volume of phone calls on UC520 for me and my partner we are receiving calls is becoming unmanageable. There are times I have 5-6 people trying to call at the same time and when im on the phone to someone, it rings most of the time with other inbound calls. Partner phone is even busier than mine
So we need to find ways to send calls through to an employee first to filter them and assist with managing phone calls.