?
Solved

printer is stuck, lots of docs waiting, using windows 7 64 bit

Posted on 2010-09-20
4
Medium Priority
?
375 Views
Last Modified: 2012-06-27
there are 5908 docs in queue on my laptop.  I suspect this is some problem caused by using rdp or by setting up computer in and out of office workgroup
I have tried to go to the printer  to open it up to delete all documents, but it cannot let me in to do anything  The icon rotates to show it is 'thinking' about it, but never gets any further.  How can I clear these documents which are probably virtual and almost certainly of no significance ?

printer is HP M1005 MFP
0
Comment
Question by:thfc9wigan1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 4

Expert Comment

by:kenycl
ID: 33715151
Go to start type in the search box services.msc
on the right list scroll to print spooled, right click and stop the service then go to the property and find the location it stores the print job and delete the files after that start up the print spooled services again
0
 
LVL 3

Expert Comment

by:tankmurdoch
ID: 33715155
Is it a network printer or a local printer attached to your laptop?
0
 
LVL 4

Expert Comment

by:nutwoo
ID: 33715161
1.Start Run
2. Type net stop spooler
3. navigate to C:\Windows\System32\spool\PRINTERS
4. Delete all .SPL and .SHD files.
5. Start, Run
6. Type net Start Spooler
7. Now refresh the print queue, and they will be all gone
0
 

Accepted Solution

by:
thfc9wigan1 earned 0 total points
ID: 33717699
now resolved
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question