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printer is stuck, lots of docs waiting, using windows 7 64 bit

there are 5908 docs in queue on my laptop.  I suspect this is some problem caused by using rdp or by setting up computer in and out of office workgroup
I have tried to go to the printer  to open it up to delete all documents, but it cannot let me in to do anything  The icon rotates to show it is 'thinking' about it, but never gets any further.  How can I clear these documents which are probably virtual and almost certainly of no significance ?

printer is HP M1005 MFP
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thfc9wigan1
Asked:
thfc9wigan1
1 Solution
 
kenyclCommented:
Go to start type in the search box services.msc
on the right list scroll to print spooled, right click and stop the service then go to the property and find the location it stores the print job and delete the files after that start up the print spooled services again
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tankmurdochCommented:
Is it a network printer or a local printer attached to your laptop?
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nutwooCommented:
1.Start Run
2. Type net stop spooler
3. navigate to C:\Windows\System32\spool\PRINTERS
4. Delete all .SPL and .SHD files.
5. Start, Run
6. Type net Start Spooler
7. Now refresh the print queue, and they will be all gone
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thfc9wigan1Author Commented:
now resolved
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