Solved

printer is stuck, lots of docs waiting, using windows 7 64 bit

Posted on 2010-09-20
4
374 Views
Last Modified: 2012-06-27
there are 5908 docs in queue on my laptop.  I suspect this is some problem caused by using rdp or by setting up computer in and out of office workgroup
I have tried to go to the printer  to open it up to delete all documents, but it cannot let me in to do anything  The icon rotates to show it is 'thinking' about it, but never gets any further.  How can I clear these documents which are probably virtual and almost certainly of no significance ?

printer is HP M1005 MFP
0
Comment
Question by:thfc9wigan1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 4

Expert Comment

by:kenycl
ID: 33715151
Go to start type in the search box services.msc
on the right list scroll to print spooled, right click and stop the service then go to the property and find the location it stores the print job and delete the files after that start up the print spooled services again
0
 
LVL 3

Expert Comment

by:tankmurdoch
ID: 33715155
Is it a network printer or a local printer attached to your laptop?
0
 
LVL 4

Expert Comment

by:nutwoo
ID: 33715161
1.Start Run
2. Type net stop spooler
3. navigate to C:\Windows\System32\spool\PRINTERS
4. Delete all .SPL and .SHD files.
5. Start, Run
6. Type net Start Spooler
7. Now refresh the print queue, and they will be all gone
0
 

Accepted Solution

by:
thfc9wigan1 earned 0 total points
ID: 33717699
now resolved
0

Featured Post

Is Your DevOps Pipeline Leaking?

Is your CI/CD pipeline a hodge-podge of randomly connected tools? You’ve likely got a tool to fix one problem & then a different tool to fix another, resulting in a cluster of tools with overlapping functionality. Learn how to optimize your pipeline with Gartner's recommendations

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question