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Word 2007 crashes when I use it with Dragon NaturallySpeaking version 10

Posted on 2010-09-20
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I am using Dragon NaturallySpeaking version 10 to allow me to speak - rather than type - in all my programs. I am running it on Windows xp, service pack 3. I am not having any problems with it, except when I use it in Word. Invariably, Word crashes when I use it. I have done a Google search for this problem and have found others who also report it. I have yet to see a solution. Does anyone have one?
Thank you
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Question by:shlomofu99
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LVL 24

Expert Comment

by:Brian B
ID: 33720240
Perhaps the Add-in for Word is corrupted, or there is a conflict. If you run Word in safe mode, does the problem go away?

o start in safe mode is Start button, Run, type winword /safe on the open line. If it worked, when word starts, it should say "safe mode" on the title bar.
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Accepted Solution

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shlomofu99 earned 0 total points
ID: 33733154
Thanks, but it wasn't that. It was simply a corrupt Word file. I did what I described here:

http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Word/Q_26485883.html#a33718680

and the problem went away.
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LVL 24

Expert Comment

by:Brian B
ID: 33740461
Thanks for posting back. Those steps are the manual version of running word in safe mode that I was suggesting. If a problem is document-specific then it could be a corrupt document like you found. Otherwise if the problem is Word in general then the whole safe-mode troubleshooting is next.

Anyway, glad you found the problem. Don't forget to close the question as you see appropriate.
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Author Comment

by:shlomofu99
ID: 33741412
I appreciate that you tried to help, but, sorry, I don't feel you deserve the points.I am going to try to close the question without awarding points.
As I see it, telling me to run Word in safe mode - certainly a helpful idea - is not at all the same as suggesting I have a corrupt Word file, and that I should save the file in .txt format and then open it in Word to see if the file was corrupt.
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LVL 24

Expert Comment

by:Brian B
ID: 33744205
When someone tries to help me, I usually award some points for their time, but that is your descision. Thanks for the feedback.

Since you are trying to accept your own answer, to save you waiting for the mods...

I have no objection to the asker accepting their own solution.
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