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Protected Mode in IE cannot be turned on

Posted on 2010-09-20
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Last Modified: 2013-12-08
I have a computer that is having an issue in IE.   It is running in "unprotected Mode" at the bottom of the screen.   I went to Internet Options "Security" page and clicked on "Enable Protected Mode" and restarted IE.   It does not turn on.   Am I missing something else?   It is running Windows 7 with IE 8
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Question by:syssolut
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Expert Comment

by:John Hurst
ID: 33715600
Try starting IE in safe mode (without add-ins) to see if you can change the mode. Start -> Run iexplore -extoff

Also, see if you can do this as administrator. And, you might have to consider Resetting IE (Under Internet Options -> Advanced). ... Thinkpads_User
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Author Comment

by:syssolut
ID: 33719504
Tried your suggestions..  In internet options security..  It is turned on and on the bottom of the page it is still sayin "protective mode off"
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Author Comment

by:syssolut
ID: 33719512
I even tried safe mode
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Author Comment

by:syssolut
ID: 33719513
I even tried safe mode
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Accepted Solution

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John Hurst earned 500 total points
ID: 33720570
You may have picked up some malware that has affected Internet Explorer.

Consider looking Malwarebytes and perhaps Combofix and see if these tools might help. Do a full scan with your own antivirus first.  ... Thinkpads_User
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Author Closing Comment

by:syssolut
ID: 33876527
I ran Malwarebytes and Spybot and it seems to have allowed to change to protective mode.   THanks
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Expert Comment

by:John Hurst
ID: 33877103
Thank you. I was pleased to assist and glad you got it worked out. ... Thinkpads_User
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