Solved

SBS 2003 Fax service fails install

Posted on 2010-09-20
4
234 Views
Last Modified: 2013-02-10
I recently had to uninstall my fax service and in the proccess of doing this the server hung in the middle of it. I had to restart the server to close the uninstall.  Now when I try and reinstall the fax service it fails.  Here is a log of the errorlog.txt file.

[09/19/10,15:24:50] Networking Configuration: [2] GetIpInfo() failed.
[09/19/10,15:24:50] Intranet: [2] CClientX::InitializeModule found no STS, but detected that SBS installed STS.
[09/19/10,15:25:08] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[09/19/10,15:25:14] Licensing: [2] Copying sbsmor.chm failed (error = 5). Check for the file in %winroot%\help directory.
[09/19/10,15:25:14] Licensing: [2] Copying sbslic.chm failed (error = 5). Check for the file in %winroot%\help directory.
[09/19/10,15:25:14] Licensing: [2] Copying sbsart.chm failed (error = 5). Check for the file in %winroot%\help directory.
[09/19/10,15:25:14] Licensing: [2] Copying sbsshared.chm failed (error = 5). Check for the file in %winroot%\help directory.
[09/19/10,15:25:17] Licensing: [2] Installing Licensing.MSI failed.
[09/19/10,15:25:17] Licensing: [2] FindLinkByTarget failed to find the licensing link with error [-2147024894].
[09/19/10,15:25:17] Licensing: [2] UpdateLinkPath failed to update the licensing link with error [-2147024893].
[09/19/10,15:25:18] Windows Server 2003 Configuration: [2] mapping (http://go.microsoft.com/fwlink/?LinkId=11578) to zone failed with hr:-2147024891
[09/19/10,15:25:18] Windows Server 2003 Configuration: [2] AddToIEZone() failed to add "http://go.microsoft.com/fwlink/?LinkId=11578" with error [80070005].
[09/19/10,15:25:32] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[09/19/10,15:25:33] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[09/19/10,15:26:20] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[09/19/10,15:26:37] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[09/19/10,15:26:55] Server Configuration: [2] Admin: Couldn't get group container for [LDAP://CN=Internet Users,OU=Security Groups,OU=MyBusiness,DC=SCRIBNERCOHENCO,DC=local]
[09/19/10,15:26:56] Server Configuration: [2] Admin: Couldn't get group container for [LDAP://CN=Internet Users,OU=Security Groups,OU=MyBusiness,DC=SCRIBNERCOHENCO,DC=local]
[09/19/10,15:26:56] Server Configuration: [2] Admin: Couldn't get group container for [LDAP://CN=Internet Users,OU=Security Groups,OU=MyBusiness,DC=SCRIBNERCOHENCO,DC=local]
[09/19/10,15:26:57] Server Configuration: [2] Admin: Couldn't get group container for [LDAP://CN=Internet Users,OU=Security Groups,OU=MyBusiness,DC=SCRIBNERCOHENCO,DC=local]
[09/19/10,15:29:21] Fax Services: [2] Fax failed to install.
[09/19/10,15:41:59] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {63ECC03C-3D58-4074-903D-E80CFC5BDC25}


Not sure where to start,  any info would be great.
Thanks,
Xen
0
Comment
Question by:xenwilder1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 7

Expert Comment

by:GridLock137
ID: 33718177
just to be on the safe side, check your program files directory as well as c:\documents and settings\all users and manually delete any folders related to the previous install of this application, also take a back up of the registry just incase and then look through the registry for entries sepecific to that application, please do not delete anything else so please becareful. once everything is in the reycle bin remove it from there, reboot and try the install again.

the reason i say remove these things is that software sometimes when it hangs on an uninstall means there was not clean or good removal of what it leaft behind, so sometime you have to manually do the dirty work. give that a shot.
0
 

Accepted Solution

by:
xenwilder1 earned 0 total points
ID: 33737828
Further investigating shows me that my intranet service is not installed and I also get an error trying to reinstall it.  I'm in the process of fixing all the errors and warnings that the BPA displays.  It's telling me I dont have SP1 on. and that is true. I do however have SP2 installed
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question