Improve company productivity with a Business Account.Sign Up

x
?
Solved

SBS 2003 Fax service fails install

Posted on 2010-09-20
4
Medium Priority
?
281 Views
Last Modified: 2013-02-10
I recently had to uninstall my fax service and in the proccess of doing this the server hung in the middle of it. I had to restart the server to close the uninstall.  Now when I try and reinstall the fax service it fails.  Here is a log of the errorlog.txt file.

[09/19/10,15:24:50] Networking Configuration: [2] GetIpInfo() failed.
[09/19/10,15:24:50] Intranet: [2] CClientX::InitializeModule found no STS, but detected that SBS installed STS.
[09/19/10,15:25:08] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[09/19/10,15:25:14] Licensing: [2] Copying sbsmor.chm failed (error = 5). Check for the file in %winroot%\help directory.
[09/19/10,15:25:14] Licensing: [2] Copying sbslic.chm failed (error = 5). Check for the file in %winroot%\help directory.
[09/19/10,15:25:14] Licensing: [2] Copying sbsart.chm failed (error = 5). Check for the file in %winroot%\help directory.
[09/19/10,15:25:14] Licensing: [2] Copying sbsshared.chm failed (error = 5). Check for the file in %winroot%\help directory.
[09/19/10,15:25:17] Licensing: [2] Installing Licensing.MSI failed.
[09/19/10,15:25:17] Licensing: [2] FindLinkByTarget failed to find the licensing link with error [-2147024894].
[09/19/10,15:25:17] Licensing: [2] UpdateLinkPath failed to update the licensing link with error [-2147024893].
[09/19/10,15:25:18] Windows Server 2003 Configuration: [2] mapping (http://go.microsoft.com/fwlink/?LinkId=11578) to zone failed with hr:-2147024891
[09/19/10,15:25:18] Windows Server 2003 Configuration: [2] AddToIEZone() failed to add "http://go.microsoft.com/fwlink/?LinkId=11578" with error [80070005].
[09/19/10,15:25:32] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[09/19/10,15:25:33] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[09/19/10,15:26:20] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[09/19/10,15:26:37] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[09/19/10,15:26:55] Server Configuration: [2] Admin: Couldn't get group container for [LDAP://CN=Internet Users,OU=Security Groups,OU=MyBusiness,DC=SCRIBNERCOHENCO,DC=local]
[09/19/10,15:26:56] Server Configuration: [2] Admin: Couldn't get group container for [LDAP://CN=Internet Users,OU=Security Groups,OU=MyBusiness,DC=SCRIBNERCOHENCO,DC=local]
[09/19/10,15:26:56] Server Configuration: [2] Admin: Couldn't get group container for [LDAP://CN=Internet Users,OU=Security Groups,OU=MyBusiness,DC=SCRIBNERCOHENCO,DC=local]
[09/19/10,15:26:57] Server Configuration: [2] Admin: Couldn't get group container for [LDAP://CN=Internet Users,OU=Security Groups,OU=MyBusiness,DC=SCRIBNERCOHENCO,DC=local]
[09/19/10,15:29:21] Fax Services: [2] Fax failed to install.
[09/19/10,15:41:59] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {63ECC03C-3D58-4074-903D-E80CFC5BDC25}


Not sure where to start,  any info would be great.
Thanks,
Xen
0
Comment
Question by:xenwilder1
2 Comments
 
LVL 7

Expert Comment

by:GridLock137
ID: 33718177
just to be on the safe side, check your program files directory as well as c:\documents and settings\all users and manually delete any folders related to the previous install of this application, also take a back up of the registry just incase and then look through the registry for entries sepecific to that application, please do not delete anything else so please becareful. once everything is in the reycle bin remove it from there, reboot and try the install again.

the reason i say remove these things is that software sometimes when it hangs on an uninstall means there was not clean or good removal of what it leaft behind, so sometime you have to manually do the dirty work. give that a shot.
0
 

Accepted Solution

by:
xenwilder1 earned 0 total points
ID: 33737828
Further investigating shows me that my intranet service is not installed and I also get an error trying to reinstall it.  I'm in the process of fixing all the errors and warnings that the BPA displays.  It's telling me I dont have SP1 on. and that is true. I do however have SP2 installed
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Configure external lookups on for external mail flow on Exchange 2013 and Exchange 2016.
This following write-up describes a different way to copy Lotus Notes Calendar to Outlook. Along with this, we will also learn the reason behind this NSF to PST migration. Users can prefer different procedures as per their convenience.
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
There may be issues when you are trying to access Outlook or send & receive emails or due to Outlook crash which leads to corrupt or damaged PST file. To eliminate the corruption from your PST file, you need to repair the corrupt Outlook PST file. U…

595 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question