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Citrix XenApp Server Role Manager Not Displaying Correctly

Posted on 2010-09-20
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Last Modified: 2013-11-11
Hi

I am attempting to install Citrix XenApp and when I used the auto run executable the first window appears allowing me to select "Install XenApp Server" which then loads the Citrix XenApp Server Role Manager, which does not display correctly.

The outline of the window is displayed, but the contents are not visable and you can see the windows behind.

I have seen these sort of errors before on other applications and have resolved with the usual tricks (enable/disable aero), load compatibility etc.

None of the have worked (installing on a Windows Server 2008 R2 using RDP to access server). Have tried installing directly from the console and RDP, getting same error.

I have enclosed an image, any thoughts would be most welcome.

Thanks


 Xen App Installation
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Question by:explorersup
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by:TreyBcool
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copy the xenapp cd locally and run the autorun from there? redownload the media?
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by:explorersup
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Hi

The media is already copied locally, attempting to run it from the c:

Dont think this is a corrupt media install problem as when I ran it on my local machine (laptop) it worked fine, the menus are displayed correctly.

Thanks
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by:nappy_d
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You can ru the installers separately. Just browse to the install directories on your media and skip the installer splash window.
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by:explorersup
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Hi

Tried that.

Same problem.

Thanks though.

Adam
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by:dnsguru44
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Have you tried downloading the Installation Manager for Windows Server 2008 R2 and installing?  It's a small file, only about 3MB
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by:explorersup
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Sorry not sure what you mean, could you point to a link?

Thank you.

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by:dnsguru44
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https://www.citrix.com/English/ss/downloads/details.asp?downloadId=1863147&productId=186

You most likely will need a mycitrix.com user name and password to see this link.  Also, is this your first attempt at installing on this server?  
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by:TreyBcool
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Maybe turn off all the UAC stuff.

uac.jpg
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explorersup earned 0 total points
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Hi Guys

Thank you all for your input. I have finally managed to get it working by completely flattening the box and re-installing the OS.

Honestly though it was a waste of time as Citrix XenApp 6 is just useless, it fell over multiple times during installation.

Thanks again for the help.
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by:TreyBcool
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Wow, you are just having bad experiences, I love XA6, its my favorite release from Citrix in a long time and the install is normally a breeze. Its the performance though that I love. I have used the cisco ip communicator on an aircard, its amazing.  I wonder if you cuold have GPO's shutting off some of the dependencies. I have had this happening, I thought IIS was running, it appeared to be, but a policy had part of it shutdown. This broke xml port sharing during the install.
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by:explorersup
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Hi TreyBcool

I would like to get it working but I just gave up with the amount of errors it kept kicking out.

The machine was completely blank, no GPO's, joined it to the domain, fully updated it and begin installing XA6.

I kept getting 1603 error's, which took me to this thread where a lot of people were experiencing the same thing.

http://forums.citrix.com/thread.jspa?threadID=262033&start=0&tstart=0

At this point my head was starting to hurt so i switched off :)

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by:dnsguru44
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Just my two cents....

I in complete agreement with Trey about XenApp 6.  In my opinion XA 5 for 2008 was the equivalent of windows vista and XA 6 is windows 7, it's phenomenal and worth getting it going if you have the licenses.
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by:explorersup
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RIGHT!

Thats it! Im trying again!

If two experts say its good it must the worth while.

Will let you know how I get on.

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by:TreyBcool
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I did recently have an issue with a mounted XA6 iso, we had to extract the iso using winrar on another machine and copy the files locally. Dont rule out that your iso is bad. Extract it using winrar and then compare it to what you copied locally. Let us know what happens!
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