peterliong
asked on
Windows XP Profile Missing
Can someone help me to solve the problem below:
A user reports that when he logs on to his account in Windows XP, all his files on ‘Desktop’ and ‘My documents’ etc are gone. His Outlook is also not working; when he tries to open Outlook it’ll ask him to configure an account. It seems as though he’s logging into a brand new account. What could be wrong and how can I resolve the issue?
A user reports that when he logs on to his account in Windows XP, all his files on ‘Desktop’ and ‘My documents’ etc are gone. His Outlook is also not working; when he tries to open Outlook it’ll ask him to configure an account. It seems as though he’s logging into a brand new account. What could be wrong and how can I resolve the issue?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Sorry, been very busy to come back for the reply. I've tried the method wafischer suggested and the system is running fine now. Thank you very much!
ASKER
The answers given just solved the problem nicely.
Can you give us an update?