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Why does Logmein disconnect a Windows 2003 server after starting Logmein Remote Control?

Posted on 2010-09-20
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Last Modified: 2012-05-10
This is a server that Logmein has worked flawlessly for 2 years.  It just started to disconnect after starting remote control after a successful login.  The server desktop even appears for a few up to 30 seconds before the connection is lost.
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Question by:peraspera
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Expert Comment

by:markusdamenous
ID: 33718490
Have you installed the latest version of the LogMeIn client, and restarted the affect server?

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Author Comment

by:peraspera
ID: 33718989
Yes it is the latest version.
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LVL 13

Expert Comment

by:markusdamenous
ID: 33921838
Are you still having the same issue?  i had an issue the other day, exactly as you described.  I've also been using logmein for a few years, without issue.  perhaps they were performing maintenance?
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Author Comment

by:peraspera
ID: 34432227
We did find a solution to this problem, at least for our situation. I would like to post the resolution for future reference, and therefore do not believe this question should be deleted...
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Author Comment

by:peraspera
ID: 34432230
We did find a solution to this problem, at least for our situation. I would like to post the resolution for future reference, and therefore do not believe this question should be deleted...
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Accepted Solution

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peraspera earned 0 total points
ID: 34432237
The problem turned out to be Chrome-related. We have determined that we do not have the same issue when using Firefox and IE.
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Author Closing Comment

by:peraspera
ID: 34456592
I don't know if this will solve the problem for everyone, but in our case, it was browser-specific. Chrome did not work, but Firefox and IE did...
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