?
Solved

email won't send with a signature

Posted on 2010-09-20
3
Medium Priority
?
296 Views
Last Modified: 2012-05-10
Hi again experts!

I have never seen nor heard anything like this problem.  Several users with different email address from multiple locations are reporting that their email is not being received.  I have talked to my ISP and there are no blacklist issues with our ip address.  Through a never ending troubleshooting process I have discovered that email does get received if there is no signature associated with the email.

The email does clear the outbox and ends up in sent items.  No idea what to do from here.  Any suggestions?

Thanks in advance

insanegain
0
Comment
Question by:insanegain
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 4

Expert Comment

by:innovatorengineer
ID: 33718716
Is there a picture or other non text item in the signatures?
0
 

Author Comment

by:insanegain
ID: 33718894
Checked that too.  I removed any images and still had the same problem.  I never had any images on mine, just text formatting with a hyperlink.

I changed my signature to plain txt and still no luck.

Also tried changing outgoing email servers with the same results.

Checking it against my hotmail address so no problems receiving on that account.
0
 

Accepted Solution

by:
insanegain earned 0 total points
ID: 33720545
Looks like we solved the problem.  Talked to the email host and they said there was something in the signature that was getting blocked by their filters.  Closer testing indicated that it was the email address itself that referenced the domain name.  News to me.

Thanks for you help though.

insanegain
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question