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Remote desktop failure in Windows 7

Posted on 2010-09-20
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Last Modified: 2013-11-21
I upgraded my machine to windows 7 about 6 months ago and everything has been fine, except all of a sudden today I can no longer remote desktop to it. When attempting to, it displays Welcome... and then Logging off...and closes the window.

The following events are logged when I attempt to RDP into the box:


Application Log Event ID 9003: The Desktop Window Manager was unable to start because a composited theme is not in use

Application Log Event ID 9009: The Desktop Window Manager has exited with code (0x40010004)

Application Warning Event ID 1530: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.  

 DETAIL -
 1 user registry handles leaked from \Registry\User\S-1-5-21-265498398-244809081-3842272739-1001:
Process 916 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-265498398-244809081-3842272739-1001\Printers\DevModePerUser

I have rebooted multiple times, tried different logins, tried turning off WDM and even uninstalled all the updates I installed earlier this week. Nothing has worked. After going through the first few pages of multiple google search attempts, and coming up empty handed, I figured I would give experts exchange a try.
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Question by:pdavies123
11 Comments
 

Author Comment

by:pdavies123
ID: 33721117
The warning has to do with a printer driver issue and can be ignored. The primary issue remains.
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LVL 7

Expert Comment

by:oztrodamus
ID: 33722574
I believe this is caused by a corrupted Windows user profile.
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Author Comment

by:pdavies123
ID: 33725569
I have tried creating a temp account (brand new) and logging into it with the same outcome. Thanks for the suggestion.
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Expert Comment

by:priteshjchauhan
ID: 33740389
Have you tried conneting with no theme etc setting on the remote desktop connection element.
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Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Author Comment

by:pdavies123
ID: 33741111
yeah ive tried with almost all possible settings its an issue on the computer itself not the client connecting
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LVL 15

Expert Comment

by:tenaj-207
ID: 33774611
Use MSConfig to turn off all startup items, and all non-Microsoft services.  Then reboot and try to remote in again.  If that does work you can slowly turn on services and startup items that you need.

Jeff
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LVL 61

Expert Comment

by:gheist
ID: 33777996
Can you log in with clean profile to that computer?
Are you using v7 RDP client on XP? Others are slow...
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LVL 43

Expert Comment

by:Davis McCarn
ID: 33778003
Win 7 and 2008 are very similar cores and:
http://kb.prismmicrosys.com/evtpass/evtpages/EventId_9009_DesktopWindowManager_62290.asp
This event shows up in Windows Server 2008 if you have enabled the Desktop Experience feature and are using the Aero theme then try and RDP to the server
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Accepted Solution

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pdavies123 earned 0 total points
ID: 33942065
Thank you for the suggestions, so far nothing above or any other of a few dozen things ive tried has cured this.

I have been using pcAnywhere for now, but I will be going back to XP as I need reliable remote desktop access to this computer.
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Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

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