Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

The format of the specified computer name is invalid

Posted on 2010-09-20
5
Medium Priority
?
1,572 Views
Last Modified: 2012-05-10
I have a user that is getting the following error when trying to connect to our file server: Microsoft Windows Network: The format of the specified computer name is invalid.

This user works from a remote office and is conttected via a hardware to hardware VPN. I can ping the file server by both the IP address and the file share server name from the users computer. But when I try and go to Run and type \\ServerName\Share or \\IPAddress\Share I get the same error.

I'm not sure what is going on. Any suggestions would be great.

Thank you in advance.
0
Comment
Question by:ochness
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 35

Expert Comment

by:Joseph Daly
ID: 33719828
What is the servername you are trying to reach?
0
 
LVL 30

Expert Comment

by:Rich Weissler
ID: 33719859
Assuming the servername is less than 15 characters, and doesn't have any forbidden characters.

Are any ports filtered by the VPN?  Any router ACLs filtering RPC or Samba ports?

You include DNS as a potential trouble area.  I don't see anything in the problem description to indicate that?  (When you ping the file share server, does it indicate that it has resolved the correct IP?)
0
 
LVL 35

Expert Comment

by:Joseph Daly
ID: 33719872
Thats where I was heading regarding the servername. Could be a DNS/ WINS issue but would need more information
0
 
LVL 1

Author Comment

by:ochness
ID: 33720019
Yes the files server (really a NAS) name resolves when I use it to ping, as well as the IP address.

I am not filtering any port on the VPN since it is a dedicated hardware to hardware VPN.

This just started happening...I was told by the user that they were able to access the file share as of yesterday and nothing has changed as far as I can tell.

I think I'm going to try and reboot the file server and see if that changes anything.
0
 
LVL 1

Accepted Solution

by:
ochness earned 0 total points
ID: 33720405
I rebooted the file server (NAS) and that has seemed to resolve the issue.

Thanks.
0

Featured Post

Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On July 14th 2015, Windows Server 2003 will become End of Support, leaving hundreds of thousands of servers around the world that still run this 12 year old operating system vulnerable and potentially out of compliance in many organisations around t…
Are you one of those front-line IT Service Desk staff fielding calls, replying to emails, all-the-while working to resolve end-user technological nightmares? I am! That's why I have put together this brief overview of tools and techniques I use in o…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question