Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

How to whitelist a specific email address on Exchange server 2003, even though the ip is blacklisted??

Posted on 2010-09-20
3
Medium Priority
?
763 Views
Last Modified: 2013-12-09
Basically I have a woman who is using aol, and our server is blocking her emails due to the fact that the ips that i checked from her error msg's are blacklisted. I noticed that the ip's had changed every time she attempted to send an email using the webmail version of her aol email service. I just need to be able to allow her to send emails to people on our server until we can get this blacklist thing taken care of. So i guess my question is, how do i whitelist a specific email address on Exchange server 2003, even though the ip is blacklisted??
0
Comment
Question by:hbmonline
3 Comments
 
LVL 13

Expert Comment

by:marine7275
ID: 33720274
The blacklist is handled at the ISP level, it will never get to your exchange server. You need to handle the blacklist issue. The only work-around I know is to have her send it to another address that you may have have like gmail or hotmail or have her send it by another address that she may have.
0
 
LVL 3

Expert Comment

by:blaslett
ID: 33722189
What RBL are you using as content filtering on your exchange server?
0
 

Accepted Solution

by:
hbmonline earned 0 total points
ID: 33757365
I found out that Sorbs blacklisting company just  hates aol, so i just removed it from the list of bl companies. Thanks for the help guys.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question