Basically I have a woman who is using aol, and our server is blocking her emails due to the fact that the ips that i checked from her error msg's are blacklisted. I noticed that the ip's had changed every time she attempted to send an email using the webmail version of her aol email service. I just need to be able to allow her to send emails to people on our server until we can get this blacklist thing taken care of. So i guess my question is, how do i whitelist a specific email address on Exchange server 2003, even though the ip is blacklisted??