Office 2010 shut down problem

Posted on 2010-09-20
Last Modified: 2012-05-10
I just installed Office 2010.   When I open Outlook 2010 things seem to be fine until I go to Options to change my signature.   Once I click on the signature button, Outlook 2010 stops responding and I must restart.
Question by:Roger Goguen
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Expert Comment

ID: 33720508
   I had this same problem, opening Word for the first time, then closing it down solved it for me. Hope it is that easy for you.



Expert Comment

ID: 33720518
Interesting enough, I had this problem, and it was a printer issue with Word.  With Outlook closed, set a new default printer, and try again.  Once I found out the printer issue, new drivers solved it.

Author Comment

by:Roger Goguen
ID: 33720529
thanks, but I have tried opening and closing 5 times already.
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.


Author Comment

by:Roger Goguen
ID: 33720571
Jonyelton.....thanks...tried your suggestion, but did not work
LVL 94

Expert Comment

by:John Hurst
ID: 33721007
Go into Control Panel -> Add / Remove Programs or Programs and Features -> select Microsfoft Office Professional 2010 and click on Change. Do an Office Repair and see if that helps.

Also, look at what add-ins are loaded with Outlook. Consider disabling (make inactive) some / all add-ins and restart Outlook to see if that helps.
... Thinkpads_User

Expert Comment

ID: 33733694
I think there is some problem in Office. You should repair it.

Author Comment

by:Roger Goguen
ID: 33734196
I have tried to do an Office repair.....still have the same problem.  Also fooled around with the add-ins to no avail
LVL 94

Accepted Solution

John Hurst earned 500 total points
ID: 33736559
At this point then, I would do a complete uninstall of Office 2010 (all components), restart the computer, and reinstall Office 2010.

If that does not work, you may have something wrong with your computer.  ... Thinkpads_User
LVL 94

Expert Comment

by:John Hurst
ID: 33915557
Thank you. I was pleased to assist and I hope it is all sorted out for you. ... Thinkpads_User

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
How to get Spreadsheet Compare 2016 working with the 64 bit version of Office 2016
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question