Reconnecting a disconnected mailbox in Exchange 2010

I need to reconnect a mailbox in exchange 2010.  I was told that the user account was disabled in Exchange 2010 and that when it was disabled the user account listed under Recipient Configuration disappeared, as well as the mailbox.  The mailbox does not show up in  Disconnected Mailbox.  If I go to Active Directory, the user is still there.

How do I either get the mailbox to populate to the disconneded Mailbox area, and reconnect the mailbox to the active directory account?
jguilbeauxAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
Jeff BeckhamConnect With a Mentor EngineerCommented:
0
 
Chris StauntonCommented:
If you haven't already purged the mailbox is should still be there, if the mailbox was purged you will need to restore it from backup then reconnect it in the EMC.

If you are unable to restore the mailbox that was lost, remove and readd exchange attributes to the account so that it will create a new mailbox for the user.

Shooter
0
 
Jeff BeckhamEngineerCommented:
Try running clean-MailboxDatabase -Identity <DatabaseIdParameter>
0
Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

 
jguilbeauxAuthor Commented:
what info would I use for databaseIDparameter?  This cmdlet stuff is new to me, still learning.
0
 
Jeff BeckhamConnect With a Mentor EngineerCommented:
You should use the mailbox database identity that the mailbox was/is on.  You could also perform a "get-mailboxdatabase | clean-mailboxdatabase" which will perform the action on all of your mailbox databases or just the "get-mailboxdatabase" to get a list of databases.
0
 
jguilbeauxAuthor Commented:
Great Link.  Thanks.  I'll see if this helps and hopefully come back and award the 500 points.
0
 
jguilbeauxAuthor Commented:
The fix was in two parts.
0
All Courses

From novice to tech pro — start learning today.