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Reconnecting a disconnected mailbox in Exchange 2010

Posted on 2010-09-20
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Last Modified: 2012-05-10
I need to reconnect a mailbox in exchange 2010.  I was told that the user account was disabled in Exchange 2010 and that when it was disabled the user account listed under Recipient Configuration disappeared, as well as the mailbox.  The mailbox does not show up in  Disconnected Mailbox.  If I go to Active Directory, the user is still there.

How do I either get the mailbox to populate to the disconneded Mailbox area, and reconnect the mailbox to the active directory account?
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Question by:jguilbeaux
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Expert Comment

by:Chris Staunton
ID: 33720765
If you haven't already purged the mailbox is should still be there, if the mailbox was purged you will need to restore it from backup then reconnect it in the EMC.

If you are unable to restore the mailbox that was lost, remove and readd exchange attributes to the account so that it will create a new mailbox for the user.

Shooter
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Expert Comment

by:Jeff Beckham
ID: 33720769
Try running clean-MailboxDatabase -Identity <DatabaseIdParameter>
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Author Comment

by:jguilbeaux
ID: 33720784
what info would I use for databaseIDparameter?  This cmdlet stuff is new to me, still learning.
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Jeff Beckham earned 2000 total points
ID: 33720787
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Assisted Solution

by:Jeff Beckham
Jeff Beckham earned 2000 total points
ID: 33720799
You should use the mailbox database identity that the mailbox was/is on.  You could also perform a "get-mailboxdatabase | clean-mailboxdatabase" which will perform the action on all of your mailbox databases or just the "get-mailboxdatabase" to get a list of databases.
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Author Comment

by:jguilbeaux
ID: 33720805
Great Link.  Thanks.  I'll see if this helps and hopefully come back and award the 500 points.
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Author Comment

by:jguilbeaux
ID: 33727329
The fix was in two parts.
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