Network printer not printing.
Hello:
I have connected my printer to my wireless router. It works fine for a few weeks, then suddenly the computers in the office cannot print (that is, the print jobs sit in the tasktray with status listed as either "printing" or "error" and nothing happens). There are no error message pop-ups in windows. One desktop computer runs on Windows XP Professional, the other laptop runs on Vista 32-bit. The desktop is connected to the router by a wire, the laptop is wi-fi.
I replaced my LinkSys router with an inexpensive wireless D-Link router. Again, the printer worked for a few weeks and then stopped. I switched the printer with an entirely different Dell LAN printer, and it worked only for a day.
The printers are assigned an IP address dynamically through DHCP, though the printers address is "reserved" to the same IP number (192.168.1.7) through the D-Link router. I am able to ping to that address from any computer using the "ping" command in a CMD window.
The only possible solution seems to me to replace the router. Does anyone have any other suggestions?
I have connected my printer to my wireless router. It works fine for a few weeks, then suddenly the computers in the office cannot print (that is, the print jobs sit in the tasktray with status listed as either "printing" or "error" and nothing happens). There are no error message pop-ups in windows. One desktop computer runs on Windows XP Professional, the other laptop runs on Vista 32-bit. The desktop is connected to the router by a wire, the laptop is wi-fi.
I replaced my LinkSys router with an inexpensive wireless D-Link router. Again, the printer worked for a few weeks and then stopped. I switched the printer with an entirely different Dell LAN printer, and it worked only for a day.
The printers are assigned an IP address dynamically through DHCP, though the printers address is "reserved" to the same IP number (192.168.1.7) through the D-Link router. I am able to ping to that address from any computer using the "ping" command in a CMD window.
The only possible solution seems to me to replace the router. Does anyone have any other suggestions?
ASKER
I checked the printer settings at time of failure. Everything appeared to be normal.
I have not set the printer out of the DHCP scope. I'm not sure its possible with my router.
A USB hub is not an option, because some computer need to access the printer wirelessly.
I have several computers using the printer, one wired and the others wirelessly.
I have not set the printer out of the DHCP scope. I'm not sure its possible with my router.
A USB hub is not an option, because some computer need to access the printer wirelessly.
I have several computers using the printer, one wired and the others wirelessly.
How do you set the ip of the printer?
what is your dhcp scope? i.e 192.168.1.2 > 192.168.1.100
at the time of failure can the printer print a test page?
what model of router are you using ?
how is the printer connecting to the network is it hard wired or is it wireless.
what is your dhcp scope? i.e 192.168.1.2 > 192.168.1.100
at the time of failure can the printer print a test page?
what model of router are you using ?
how is the printer connecting to the network is it hard wired or is it wireless.
ASKER
Router: Netgear WGR614 v.10 (brand new, with latest firmware)
Scope of the DHCP is default, 192.168.1.2 > ?
The router has the option to "reserve" a device's IP address so it does not change upon rebooting, so I reserved the printer to 192.168.1.7.
At time of failure, I cannot print a Windows test page.
The printer is connnected to the router by a wire.
Scope of the DHCP is default, 192.168.1.2 > ?
The router has the option to "reserve" a device's IP address so it does not change upon rebooting, so I reserved the printer to 192.168.1.7.
At time of failure, I cannot print a Windows test page.
The printer is connnected to the router by a wire.
ASKER CERTIFIED SOLUTION
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ASKER
Are you suggesting I disable DHCP altogether and manually assign an IP address to all of the computers and devices in the office?
Thanks
I would have set the ip for the printer at the printer rather than assign it via DHCP.
And to enable I would have assigned the printers ip number outside the dhcp range so there could be no possibility of conflicts.
I would have set the ip for the printer at the printer rather than assign it via DHCP.
And to enable I would have assigned the printers ip number outside the dhcp range so there could be no possibility of conflicts.
SOLUTION
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Can you set the printers ip to something out of the dhcp scope?
can you print by connecting to it via usb , this will help eliminate networking issues.
Is the printer connected via wire or wireless?