Adobe digital signiture crashes app when signing in
Posted on 2010-09-20
An error occurs when trying to Sign any PDF document, even when opening a very simple, one word (Times New Roman text only) PDF document. After opening the PDF in Acrobat Pro (WinXP Pro SP3), selecting Sign, Sign Document, Acrobat allows proper placement of the signature box, and accepts the password for the selected Signature ID. When <Sign> is then selected, Acrobat offers to save the document, and when the save location (any location) is selected, Acrobat returns the error below.
Adobe Acrobat 9.3 has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: acrobat.exe AppVer: 22.214.171.124 ModName: acrobat.dll
This is in XP.