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Blackberry Enterprise Server

Posted on 2010-09-20
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Last Modified: 2012-05-10
I installed Blackberry Enterprise Server on my Windows 2003 R2 enterprise 64bit with Exchange server 2007 enterprise 64 bit

I am getting this message every so often

Type :		Warning
Date :		9/20/2010
Time :		9:42:25 PM
Event :		20000
Source :		BlackBerry Policy Service
Category :	None
User :		N/A
Computer :	TGCS005
Description:
SCS::CheckDBforUserConfigChanges - Skip processing as a check is already in progress.


continues to appears

any ideas

Thanks

Tom
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Question by:Inserachof
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Accepted Solution

by:
Shreedhar Ette earned 125 total points
ID: 33722017
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Author Comment

by:Inserachof
ID: 33727153
Shree

Thanks but that article seems to be about sending email issues I am not there yet my erros seems to be setup related I have not yet configured anything othere than what was asked during install I need to contact RIM support to get this working but this error is someting I would like to clear up before I call them

Thanks
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Author Comment

by:Inserachof
ID: 33759087
My blackberry is working fine receive and send emails no problems

I still get this error every so often

Any other ideas?

Thanks

Tom
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LVL 63

Assisted Solution

by:SysExpert
SysExpert earned 375 total points
ID: 33770389
Since it is only a warning, and it does not appear to affect anything, I would ignore it for now.

What version do you have ?

Have you installed the latest patches ?

I hope this helps !
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Author Comment

by:Inserachof
ID: 33770530
Blackberry Entrprise Server Express 5.0.2

No patches?

Are there any updates to Blackberry Express 5.0.2?

I know it is a warning message but it is telling me something is not quite right with the software

And that could lead to a problem down the road

Thanks
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LVL 63

Assisted Solution

by:SysExpert
SysExpert earned 375 total points
ID: 33771465
BES runs a lot of precess and tasks in the background.

SOme take a while

SCS::CheckDBforUserConfigChanges - Skip processing as a check is already in progress.

All it is saying is that it can not do a check, because one is already in process.

I would see if anyone else is getting this.

Is your BES server slow or overloaded ( not enough RAM etc ) ?

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Author Comment

by:Inserachof
ID: 33775066
4gb of ram and the server is not even busy at all only a few users on it

Performance is very good

I think it is an application issue
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LVL 63

Assisted Solution

by:SysExpert
SysExpert earned 375 total points
ID: 33775455
It could be a minor bug that will be resolved in the next fix pack.

You can always contact RIM to see what they say.

0
 

Author Closing Comment

by:Inserachof
ID: 33810752
This is normal according to RIM support since I only have one user working I have all the resources and it happens more often as the users grow this will tend to stop appearing
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