Solved

Print Spooler Status Check and Start

Posted on 2010-09-20
6
1,489 Views
Last Modified: 2012-05-10
I have no idea about scripting, so below is my problem.

SBS 2008 print spooler crashes on a random basis.  Doing a lot of trouble shooting but no luck yet.  Replaced Drivers but no luck.  Network has several flavors of printers HP, Sharp, Dell etc.  Finally we decided that this problem might be caused by the HP universal print driver.  This is a domain env with 30 users.  When the server print spooler crashes you know what happens, my phone rings off the hook and I have to restart the service.  Below is a list of request and any help will be greatly admired.

1.  What else other than drivers can be causing this issue.  If drivers do you think it is the HP universal Drivers.

2.  While I am trying to figure out the issue, I need a simple band aid solution.  Can one of the smart scripters kindly help with a script which does the following.

If Print Spooler service event gets generated in the Event Viewer
Then initiate status check of the Spooler service.
If Spooler not running
Restart Spooler service

Otherwise a script which can be scheduled to run every 15 mins checking the status of the spooler service and if service stopped then start.   Please help.
0
Comment
Question by:ankur1234
  • 3
  • 3
6 Comments
 
LVL 14

Expert Comment

by:Erik Pitti
ID: 33722380
Change the print processor on the printers serviced by the HP universal print driver to winprint.  It is likely set to hpzpps10 or something like that.
0
 
LVL 14

Accepted Solution

by:
Erik Pitti earned 500 total points
ID: 33722382
0
 
LVL 3

Author Comment

by:ankur1234
ID: 33722495
Thank you for the response.  I just updated the printers on the universal driver to winprint.  I will let you know if the spooler crashes tomorrow.
0
How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

 
LVL 3

Author Comment

by:ankur1234
ID: 33735389
So far the spooler did not crash.  Looking at the Evntvwr its crashing on a random basis and it can go without crashing for a week.  So i will keep you updated.  Thank you again for the help.
0
 
LVL 14

Expert Comment

by:Erik Pitti
ID: 33742368
Glad to hear its worked so far.  Hopefully it stays up.
0
 
LVL 3

Author Closing Comment

by:ankur1234
ID: 33933816
spooler did not crash yet.
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now