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Network Folder has no owner - can't be accessed (no 'security' tab)

Posted on 2010-09-21
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Medium Priority
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Last Modified: 2013-12-04
Hi,

We had a permissions issue today where ownership access to all the files on folder on a network drive was lost. The two oeners (I being one) have restablished access for ourselves and our colleagues by adding ourselves back to the root directory, then propogating the access through the child folders and files

However it turns out two files have no owner (see pic for Transaction Model.xls) and therefore access is denied when we try to open it

Right clicking the file, does not provide the normal 'security' tab to provide access

Is there a quick way to gain access to this file? I have IT looking at it in the backrgound, but this involves two service companies etc and will take some time and it is critical

Many thanks in advance

Regards

Dave


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Question by:Dave Brett
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13 Comments
 
LVL 20

Expert Comment

by:wolfcamel
ID: 33723405
try changing ownership on the server rather than from a client, otherwise try and copy the files
0
 
LVL 4

Expert Comment

by:goyal_251
ID: 33723417
have your try adding owner form upper folder from you are able to see security Tab

Go to Security TAB>Advance>owner then as per attached screen shot also replace owner subcontainer and child object
Doc1.doc
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LVL 50

Author Comment

by:Dave Brett
ID: 33723424
I cant copy the files - access is denied

Can you pls explain your comment re the server and client. I note that I am a standard desktop user on a company network, I don't have other access to apply

Cheers

Dave
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LVL 50

Author Comment

by:Dave Brett
ID: 33723443
goyal_251

I take it you meant this rather than the IE form you attached

I should have said I have triead this already, no luck

Dave

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LVL 50

Author Comment

by:Dave Brett
ID: 33723447
I have also tried this



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LVL 18

Expert Comment

by:Cluskitt
ID: 33723451
What he meant by server/client is:
You're using Z:. So I'm assuming it's a mapped drive. That means that you're using a client to connect to the computer that actually holds the folder, which is the server. He meant doing that ownership change, but directly in the server. I.e., log in with a domain admin in the actual server, and take ownership of the files there.
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LVL 20

Expert Comment

by:wolfcamel
ID: 33723489
yep - as per cluskitt..i think this will be best done directly on the server by the administrator of the server
0
 
LVL 2

Expert Comment

by:InvokerLeir
ID: 33723498
BrettDJ,
An admin or someone that has been given the rights to 'take ownership' of the folder by an admin or the previous owner can become a new owner.  Once you take ownership, you will need to hit ok twice to close out of the security window.  If you have successfully taken ownership, you should be able to go back into the properties/security tab and modify the ACEs on the file or folder.  If not, and you are a user, I would recommend having one of your administrators adding you to the ACE for the resource in question and giving you at least modify rights to the folder.  If one of the other owners has Full Control permissions on the folder, they can add you instead of an admin.
Your previous comment saying you tried to replace child permissions using the Permissions tab will not work for what you want.  However, if you go to the Owner tab and do the same thing, it will overwrite all Owners of the folder and subfolders.  Doing this will prompt you saying that it will also wipe out all permissions on the folders...this means only you will have permissions on the subfolders in question until you create new permissions.
0
 
LVL 4

Expert Comment

by:goyal_251
ID: 33723500
it sounds like ownership is with CORMAL-FIL01\administrator.you can try changing the ownership from server as suggested by Cluskitt
0
 
LVL 50

Accepted Solution

by:
Dave Brett earned 0 total points
ID: 33723513
Hi,

I appreciate the explanation

I dont have an domain admin account as I am a standard user

In the interim a colleague on a different domain has been identified as the owner - it was blank to me given I was on a different domain. So we have now rectified the issue

As the comments above had either not worked (the copy, owner or permissions tab) and I am unable to test the last proposalwhich is now redundant then I will initiate a self solution on this PAQ as it may assist another person but I cannot vouch for the untested option working

Thanks all

Regards

Dave

0
 
LVL 18

Expert Comment

by:Cluskitt
ID: 33723517
As long as it's fixed, that's all that matters :)
0
 
LVL 50

Author Comment

by:Dave Brett
ID: 33723556
@ Thanks cluskitt
 
 
@ InvokerLeir

My next step was to get IT involved (its 7:30pm here so getting tricky), this approach makes sense

If the consensus here is that
#a33723451
#a33723498

were the correct approachs and would work for others then please let me know, and I will close this differently. I had missed the last three comments prior to the self close

Cheers

Dave

0
 
LVL 18

Expert Comment

by:Cluskitt
ID: 33723580
I don't really care about getting points or not. In the end, I guess self-fixed is correct way to go, because it actually was what happened. Our solution would probably work, but it would involve resetting all owners and security permissions on the folder and sub-folders. The correct solution would be to identify why there was no owner in the first place.
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