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SBS 2008 One user profile suddenly cannot access redirected folders

Posted on 2010-09-21
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Last Modified: 2012-05-10
Hi

SBS 2008 set up with 5 users, One user has suddenly started to get an error upon logging in that she does not have permission to access her redirected documents but only on 1 workstation.
If any other user uses the workstation it is fine and if the user with the problem uses another worksation then again it is fine??
Can anyone throw some light on this to start me in the right direction?

thanks.
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Question by:sp0tta
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Expert Comment

by:Rob Williams
ID: 33724396
In some cases you can resolve by deleting the local cache of the redirected folders. This is done in different ways depending on the desktop O/S.
XP only:  http://support.microsoft.com/kb/230738#appliesto
http://www.corelan.be:8800/index.php/2008/04/13/howto-reset-offline-files-in-xp-and-vista/

Another option is to create a new user profile by logging in with a different admin name on the client PC, rename (safer option) or delete the user's profile and have them login again. Back up any local user data needed before doing so.
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Author Comment

by:sp0tta
ID: 33724666
Hi

I've tried most of this, I've cleared the cache for offline folders, removed the PC from the domain, renamed the profile, but when I connect it again it gets the old profile from somewhere and once logged on I still get the folder not accessable box. How do I totally remove the profile from XP?

thanks.
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Expert Comment

by:Rob Williams
ID: 33724811
delprof
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=901A9B95-6063-4462-8150-360394E98E1E

Make sure you read the syntax instructions very carefully as it will remove all profiles if you are not careful.
I assume you are not using roaming profiles or if so they are not a problem as they work on other machines. Roaming profiles is not common with SBS2008 so I assume not.
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Author Comment

by:sp0tta
ID: 33725080
Hi

We're using roaming profiles, but they work fine on other workstations.
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Rob Williams earned 500 total points
ID: 33725168
You likely need to completely remove the local profile then, both the folders and registry entries which delprof will do.
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Author Comment

by:sp0tta
ID: 33725338
Thank you, finally logged on correctly and accessing the profile.
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Expert Comment

by:Rob Williams
ID: 33725406
Glad to hear.
Thanks sp0tta.
Cheers!
--Rob
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