?
Solved

Cannot Install certificate into personal store

Posted on 2010-09-21
6
Medium Priority
?
1,299 Views
Last Modified: 2013-12-08
My client installed and uninstalled ARX Cryptokit. since then we cannot install personal cerificates. If I drag a certificate to the personal store in certmgr.msc, the certificate appears but if i quit and relaunch it has gone. XP SP3 IE7.
0
Comment
Question by:Mark_Collinge
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 31

Expert Comment

by:Paranormastic
ID: 33726619
Have you tried creating a new windows profile to see if the behavior is consistent?
0
 

Author Comment

by:Mark_Collinge
ID: 33726673
I have. The account has admin rights, I have also tried local administrator account all the same...
0
 
LVL 31

Expert Comment

by:Paranormastic
ID: 33729464
Have you tried using the certificates snap-in from MMC instead of certmgr.msc?  The template may be corrupt.

Also try copying the serial number from the details tab and do this from cmd:
certutil -user -addstore my "paste serial number"

Then check if its there:
certutil -user -store my "paste serial number"

You can try checking permissions here:
%userprofile%\Application Data\Microsoft\Crypto\RSA\%SID%\
*note: view this in Explorer to see files, or use attrib command - just using dir probably isn't going to return anything.  BE CAREFUL IN THIS DIRECTORY as it contains private keys.  do not move or delete anything from here, just check permissions on the folder and each file.  A shortcut way to check permissions is to select all and try opening in notepad - if any error out then focus on those for permissions.
0
Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

 

Author Comment

by:Mark_Collinge
ID: 33733945
Just tried all of the above. Except certutil as i think this is only available on server2003. no permission errors in %userprofile%\Application Data\Microsoft\Crypto\RSA\%SID%\. Same problem in MMC as in certmgr.msc
0
 
LVL 31

Expert Comment

by:Paranormastic
ID: 33770767
You can get certutil for XP as part of the 2003 adminpak:
http://www.microsoft.com/downloads/en/details.aspx?familyid=9bfb44f5-232a-4fb5-bc14-45bfd81b7ac1&displaylang=en

Certutil is included with all server OS 2000 and later, for clients it started with Vista.

Also try checking the other cert stores like Other People and see if maybe it got moved to there for some reason.

Assuming you are at current service pack & patches.  Does this occur on multiple boxes in your environment?  I'm assuming this isn't a test box that you haven't already reimaged it yet.
0
 

Accepted Solution

by:
Mark_Collinge earned 0 total points
ID: 33887911
Okay, nothing worked, had to reinstall OS....
0

Featured Post

Ransomware Attacks Keeping You Up at Night?

Will your organization be ransomware's next victim?  The good news is that these attacks are predicable and therefore preventable. Learn more about how you can  stop a ransomware attacks before encryption takes place with our Ransomware Prevention Kit!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

SHARE your personal details only on a NEED to basis. Take CHARGE and SECURE your IDENTITY. How do I then PROTECT myself and stay in charge of my own Personal details (and) - MY own WAY...
If you are a web developer, you would be aware of the <iframe> tag in HTML. The <iframe> stands for inline frame and is used to embed another document within the current HTML document. The embedded document could be even another website.
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…
Suggested Courses
Course of the Month13 days, 23 hours left to enroll

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question