Solved

Cannot Install certificate into personal store

Posted on 2010-09-21
6
1,270 Views
Last Modified: 2013-12-08
My client installed and uninstalled ARX Cryptokit. since then we cannot install personal cerificates. If I drag a certificate to the personal store in certmgr.msc, the certificate appears but if i quit and relaunch it has gone. XP SP3 IE7.
0
Comment
Question by:Mark_Collinge
  • 3
  • 3
6 Comments
 
LVL 31

Expert Comment

by:Paranormastic
ID: 33726619
Have you tried creating a new windows profile to see if the behavior is consistent?
0
 

Author Comment

by:Mark_Collinge
ID: 33726673
I have. The account has admin rights, I have also tried local administrator account all the same...
0
 
LVL 31

Expert Comment

by:Paranormastic
ID: 33729464
Have you tried using the certificates snap-in from MMC instead of certmgr.msc?  The template may be corrupt.

Also try copying the serial number from the details tab and do this from cmd:
certutil -user -addstore my "paste serial number"

Then check if its there:
certutil -user -store my "paste serial number"

You can try checking permissions here:
%userprofile%\Application Data\Microsoft\Crypto\RSA\%SID%\
*note: view this in Explorer to see files, or use attrib command - just using dir probably isn't going to return anything.  BE CAREFUL IN THIS DIRECTORY as it contains private keys.  do not move or delete anything from here, just check permissions on the folder and each file.  A shortcut way to check permissions is to select all and try opening in notepad - if any error out then focus on those for permissions.
0
Superior storage. Superior surveillance.

WD Purple drives are built for 24/7, always-on, high-definition security systems. With support for up to 8 hard drives and 32 cameras, WD Purple drives are optimized for surveillance.

 

Author Comment

by:Mark_Collinge
ID: 33733945
Just tried all of the above. Except certutil as i think this is only available on server2003. no permission errors in %userprofile%\Application Data\Microsoft\Crypto\RSA\%SID%\. Same problem in MMC as in certmgr.msc
0
 
LVL 31

Expert Comment

by:Paranormastic
ID: 33770767
You can get certutil for XP as part of the 2003 adminpak:
http://www.microsoft.com/downloads/en/details.aspx?familyid=9bfb44f5-232a-4fb5-bc14-45bfd81b7ac1&displaylang=en

Certutil is included with all server OS 2000 and later, for clients it started with Vista.

Also try checking the other cert stores like Other People and see if maybe it got moved to there for some reason.

Assuming you are at current service pack & patches.  Does this occur on multiple boxes in your environment?  I'm assuming this isn't a test box that you haven't already reimaged it yet.
0
 

Accepted Solution

by:
Mark_Collinge earned 0 total points
ID: 33887911
Okay, nothing worked, had to reinstall OS....
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.

943 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now