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Activation Issue with MS Office Xp Small Biz after cloned HDD

Posted on 2010-09-21
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Last Modified: 2012-05-10
Hi All,

I have cloned an old HDD to a new one. It was a win XP PRO SP3 with MS Office XP Small business.
Everything was fine, but when i was opening ms word than popped up activation wizard. Wizard was asking ms office disk to continuum.
When I have started MS office disk than get this message:
“ this patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package”


I have tried to uninstall Ms office XP, but no success yet. I have found uninstallers from 2003 version up  only.
Already tried :
http://support.microsoft.com/kb/290301

Thank you.

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Question by:CTMDW
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LVL 3

Expert Comment

by:alexfarias
ID: 33725510
Try to call to Microsoft to reactivate it...
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Author Comment

by:CTMDW
ID: 33726029
Thanks. I have called them, but they need original invoice. My client bought this box more than 5y ago.:( and no invoice or original disk.

Is there any otherway to uninstall Office xp??

I have tried CCleaner and PC Decrapifier, but no success.
I have to give back the box the next 8hours.
Thanks
0
 

Accepted Solution

by:
CTMDW earned 0 total points
ID: 33731952
I have used REVO Uninstaller Trial version and I has removed MSOffice XP Small Biz.
I have reinstalled Office and it is already was activated, but
when i  open up Excel than i got this message:
"Installing features...."
thanks
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LVL 50
ID: 34308510
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
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