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Why are we receiving large numbers of "not read" receipts at 1:05 am each day

Posted on 2010-09-21
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Last Modified: 2012-05-10
Within the past two weeks our Outlook 2007 (Exchange 2010) users have started receiving "Not Read" receipts almost on a daily basis, at approximately 1am each day.  It indicates appears that they are all related to internal company meeting requests.  Is there some sort of daily automatic maintenance in Exchange that might be causing this?
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Question by:rhartfield
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9 Comments
 
LVL 3

Expert Comment

by:alexfarias
ID: 33725735
What is the title of the message? There is a sender? It seems that someone might be firing emails through a robot, if you can identify the sender, I suggest a clean
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Author Comment

by:rhartfield
ID: 33725766
The senders are all internal employees.  The receipts appear to be legitimate at the subject lines relate to company matters.  I have been unsuccessful however in determining when the original meeting requests were sent.  I tried to search on the subject line but could not find them.  The receipt does not indicate when they were originally sent.
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LVL 3

Expert Comment

by:alexfarias
ID: 33725778
I do not know of any maintenance of the Exchange asking for confirmation of reading to any customer. Another thing that can help is to know the recipient, which e-mail he received ... try the reverse path of unread messages.
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Expert Comment

by:alexfarias
ID: 33725798
Have you tried right-click the message and go into options? there you'll see information about the message, information such as: server output, plots of origin, destination machine etc ...

try this ...
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Expert Comment

by:alexfarias
ID: 33725814
Paste what you find in message options here
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Author Comment

by:rhartfield
ID: 33725853
Since the receipts all reflect senders and recipients within our company I did try to search from both directions with no luck.  The following is the information from one of the receipts:

Received: from RIGGEXCHG.rdgins.com ([fe80::e83f:75dc:949e:c550]) by
 RiggExchg.rdgins.com ([fe80::e83f:75dc:949e:c550%11]) with mapi; Sun, 19 Sep
 2010 01:05:21 -0400
From: "Lindsay C. Skinner, CISR, CPIA" <lskinner@rdgins.com>
To: "Robert E. Rigg, CPCU, CIC, CLU" <rrigg@rdgins.com>
Subject: Not read: Accepted: Selective Insurance
Thread-Topic: Selective Insurance
Thread-Index: Acr3WVEj29LQZ3zSQ3GIFUcA6o9q9QAAAAMgAGb3uboXsMR30w==
Date: Sun, 19 Sep 2010 01:05:20 -0400
Message-ID: <044AD02FB0490949BD4FA0852AA4EEF10DFB8520@RiggExchg.rdgins.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-Exchange-Organization-SCL: -1
X-MS-TNEF-Correlator:
Content-Type: multipart/report;
      boundary="_000_044AD02FB0490949BD4FA0852AA4EEF10DFB8520RiggExchgrdgins_";
      report-type=disposition-notification
MIME-Version: 1.0
X-MS-Exchange-Organization-AuthSource: RiggExchg.rdgins.com
X-MS-Exchange-Organization-AuthAs: Internal
X-MS-Exchange-Organization-AuthMechanism: 04
0
 
LVL 3

Expert Comment

by:alexfarias
ID: 33726190
Strange, it seems that this RIGGEXCHG.rdgins.com sending messages late. as if the messages were in a queue. I found an article about delay in sending messages:
http://support.microsoft.com/kb/196072/pt-br

All the recipients are receiving the confirmation messages right? nobody gets the original message?

With 90% certainty, that the Exchange with some configuration accordingly activated. I am no expert on it, but worth a look at issues related to it.
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Accepted Solution

by:
SBPGOIT earned 250 total points
ID: 34546193
I have been having the same issue.  About 1am users are getting Not Read Receipts on messages that have been received and read. It varies from user to user.
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Author Closing Comment

by:rhartfield
ID: 34714405
No one really offered a solution to this but I wish to close the question
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