Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Company website not accessible from inside domain

Posted on 2010-09-21
8
Medium Priority
?
667 Views
Last Modified: 2012-05-10
Our DNS server is operating on WIndows Server 2003. If we try to access the company website from within the network by typing "companyname.com" within a browser, we recieve the IIS Under Construction page. When making the request as "www.companyname.com" we get the same results.

Nslookup for "companyname.com" reports the IP of DNS server.
Server:  servername.companyname.com
Address:  192.168.1.13
Name:    companyname.com
Addresses:  192.168.1.13

Nslookup for "www.companyname.com" reports IP of website hosting server.
Server:  servername.companyname.com
Address:  192.168.1.13
Name:    companyname.com
Addresses:  x.x.x.x (public IP)

In previous cases I've resolved this problem by adding an A record within Forward Lookup Zones that points to the IP of the website hosting server. This record already exists though, and I've recreated it more than once.

Hope somebody out there has an answer for this. :)
0
Comment
Question by:smartytech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
8 Comments
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 33725793
You need to make sure you create the A record call it www with the correct IP address of the external website.

If you type company.com this will always go to your domain controller. To fix this you would need to setup a IIS redirect.
0
 

Author Comment

by:smartytech
ID: 33725857
Thanks for assisting again Dariusg. We have the A record already.
www.jpg
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 33725982
I would call your hosting company to make sure the IP hasn't changed
0
Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 

Author Comment

by:smartytech
ID: 33726198
It has not. The nslookup for www.companyname.com points to the correct IP of the hosting server, whether from the DNS server in question or anywhere else. This is the same IP address I've added into the A record.
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 33727367
So, if you are outside your network you can connect to the website without issue? Have called the web hosting company to get the correct IP address?
0
 

Author Comment

by:smartytech
ID: 33729444
Yes, we can connect from an outside network. After running a tracert to the IP address of the hosting server from inside our network, it times out at one specific hop. This may be a routing problem with our ISP or the hosting company.
0
 
LVL 59

Accepted Solution

by:
Darius Ghassem earned 375 total points
ID: 33734032
You have it setup properly there is an issues some where else.
0
 

Author Closing Comment

by:smartytech
ID: 33734844
The problem was related to a routing issue, not DNS on the server.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Redirected folders in a windows domain can be quite useful for a number of reasons, one of them being that with redirected application data, you can give users more seamless experience when logging into different workstations.  For example, if a use…
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question