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WS2008 R2 Remote Desktop Easy print does not send print job to redirected printer

Posted on 2010-09-21
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Last Modified: 2013-11-21
I have a Windows 2008R2 server setup with Remote Desktop Services.  The server is a domain controller.  When you print to a redirected printer there is no error, no message, nothing in the event log.  The job shows up in the spooler for a split second and then disappears.

I am familiar with the problem in Server 2008 on a Domain Controller.  I have granted full control to all users on the server to the c:\windows\system32\spool , c:\windows\system32\printers and c:\windows\temp directories.  I have rebooted the server.  I can browse to the spool directory or the printers directory and create files as the users.

I've done quite a bit of research and everyone points to the same permissions problem which I have verified is not causing the issue.  I believe there is something else 2008 R2 requires but I'm not sure what I'm missing.  Any help that can be provided wiould be greatly appreciated.
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Question by:PCCableTech
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by:Cláudio Rodrigues
ID: 33726783
Does it work when you logon to the TS as the local administrator?

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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by:PCCableTech
ID: 33728559
It doesn't seem to work with any account now that you mention it.  Local printing as the administrator works fine, redirected printing does not.
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by:Cláudio Rodrigues
ID: 33729171
What do you have on the client side?
Is the redirected printer using Easy Print?

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:PCCableTech
ID: 33731237
It's using easy print. Windows 7 ultimate on all the workstations. All updates performed and no errors at all. Just a brief flash in the print queue and then the document disappears. I've got several other 2008 r2 remote desktop servers running without issue. I'm considering moving rdp to a vm.
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by:PCCableTech
ID: 33745519
Any other suggestions? I'm having no luck getting this to function.
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Cláudio Rodrigues earned 500 total points
ID: 33745538
Have you tried this?
http://support.microsoft.com/kb/968605

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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Author Comment

by:PCCableTech
ID: 33754063
I believe so but let me try using the command line. I'll have to try this evening when no one is on the system. I will update tonight after I give it a try.
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by:GhAeM
ID: 35115182
I am same problem here! did you found a way?
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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