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WS2008 R2 Remote Desktop Easy print does not send print job to redirected printer

Posted on 2010-09-21
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Last Modified: 2013-11-21
I have a Windows 2008R2 server setup with Remote Desktop Services.  The server is a domain controller.  When you print to a redirected printer there is no error, no message, nothing in the event log.  The job shows up in the spooler for a split second and then disappears.

I am familiar with the problem in Server 2008 on a Domain Controller.  I have granted full control to all users on the server to the c:\windows\system32\spool , c:\windows\system32\printers and c:\windows\temp directories.  I have rebooted the server.  I can browse to the spool directory or the printers directory and create files as the users.

I've done quite a bit of research and everyone points to the same permissions problem which I have verified is not causing the issue.  I believe there is something else 2008 R2 requires but I'm not sure what I'm missing.  Any help that can be provided wiould be greatly appreciated.
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Question by:Jimmy Trojanowski
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8 Comments
 
LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 33726783
Does it work when you logon to the TS as the local administrator?

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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Author Comment

by:Jimmy Trojanowski
ID: 33728559
It doesn't seem to work with any account now that you mention it.  Local printing as the administrator works fine, redirected printing does not.
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LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 33729171
What do you have on the client side?
Is the redirected printer using Easy Print?

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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Author Comment

by:Jimmy Trojanowski
ID: 33731237
It's using easy print. Windows 7 ultimate on all the workstations. All updates performed and no errors at all. Just a brief flash in the print queue and then the document disappears. I've got several other 2008 r2 remote desktop servers running without issue. I'm considering moving rdp to a vm.
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Author Comment

by:Jimmy Trojanowski
ID: 33745519
Any other suggestions? I'm having no luck getting this to function.
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LVL 31

Accepted Solution

by:
Cláudio Rodrigues earned 500 total points
ID: 33745538
Have you tried this?
http://support.microsoft.com/kb/968605

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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Author Comment

by:Jimmy Trojanowski
ID: 33754063
I believe so but let me try using the command line. I'll have to try this evening when no one is on the system. I will update tonight after I give it a try.
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Expert Comment

by:GhAeM
ID: 35115182
I am same problem here! did you found a way?
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