Solved

Exchange 2007 - Quotas not working

Posted on 2010-09-21
6
854 Views
Last Modified: 2012-06-21
I have applied quotas to individual users, but they are not working. I found articles that indicate I needed to make 3 registry changes to control reduce the default update time from 2 hours to an interval of my choosing - I have done so, and rebooted the server.

1) I selected a test user who was below quota and confirmed email sending was fine.
2) I increased that user over quota and within minutes they could not send.
3) I decreased the user to below quota and even reset the workstation, but after 24 hours the user still cannot send email.

The registry entries that I added are:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchange ADAccess\Instance0]
"CacheTTLUser"=dword:000000b4

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem]

"Reread Logon Quotas Interval"=dword:00000258
"Mailbox Cache Age Limit"=dword:00000003
0
Comment
Question by:Fraserreid
  • 3
  • 3
6 Comments
 
LVL 19

Expert Comment

by:R--R
ID: 33727749
You have to do as below.
http://technet.microsoft.com/en-us/library/bb684892(EXCHG.80).aspx
 
check the event logs as well.
0
 

Author Comment

by:Fraserreid
ID: 33727763
that is the procedure I followed
0
 
LVL 19

Expert Comment

by:R--R
ID: 33727945
have you restarted the nformation store service? anf check the event log if there is any error.
0
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

 

Author Comment

by:Fraserreid
ID: 33728184
Yes, have restarted the store. I did find an interesting discrepancy between the properities of the user's mailbox on the exchange server verses their outlook client.

On my test user the size of the mailbox on the outlook client is below the quota, but the side of the mailbox on the server is above the quota. I have deleted ALL mail (including dumpster) for the user, but he Exchange is still showing over the quota.
0
 
LVL 19

Expert Comment

by:R--R
ID: 33728514
You mean it works but it is not reflicting in the exchange box.
0
 

Accepted Solution

by:
Fraserreid earned 0 total points
ID: 33729453
I am resolved the problem. For some reason there is a difference in the size of the mailbox when viewed from the Outlook client verses the Exchange Mailbox. I was assigning the quota value based on the outlook client. However, it was being enforced based on the Exchange Mailbox size.

I've altered the quota based on the Exchange Mailbox properties, and now it works.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now