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Baseboard Management Controller Hang issue

Posted on 2010-09-21
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Last Modified: 2012-05-10
Hello - I have a Dell Poweredge 840 that hangs up at a the baseboard management controller section.  It says f1 to continue f2 to run setup.  I select f1 and the system boots normally into Windows Server 2008 r2.  There are no error messages and I have checked to make sure that the firmware is up to date and it is, version 1.83.  I have checked the other posts on the site and they all seem to refer to some type of error message.  When I select crtl-E for the BMC setup, there doesn't appear to be any option to turn off this message.  Obvioulsy, I would like to get rid of the f1 or f2 so the system boots without issues.  Thanks in advance for your help.
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Question by:daburner
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PowerEdgeTech earned 500 total points
ID: 33728018
The BMC is the last thing that displays before the system boots to the OS, AND where the F1/F2 message will occur (immediately before boot).  The BMC is not the problem.  F1/F2 indicates a misconfiguration of the BIOS - of "some" type.  Can be bad hardware, but it is more likely a misconfigured device, like a SATA port being turned ON with nothing connected to it.  Boot to BIOS Setup (F2) and see if there are any UNKNOWN devices listed there.  Physically determine which SATA connectors have something connected to it, then make sure only the occupied ones are ON.  Generally, if it is bad hardware, there will be an accompanying message with F1/F2 like Fan 1 is spinning below threshold or system battery voltage is low.
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by:daburner
ID: 33729574
You are correct.  We have a raid controller but for some reason the sata drives were enabled in the BIOS. We turned them off and everything is ok now. Thanks.
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