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can't save in word 2007

Posted on 2010-09-21
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Last Modified: 2012-06-27
Any time i open a document (even a new one) in Word 2007, when i press save or save as nothing happens, the document does not get saved. If i exit, i need to cancel to be able to move out of word. All the other parts of Office (PowerPoint, Exel, etc) are working fine. Any ideas ?
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Question by:wlamore
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by:Chris Staunton
ID: 33727426
In Word options check the Save settings and make sure you're saving to a valid location.

Shooter
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Expert Comment

by:Rob Hutchinson
ID: 33727597
Looks like it might be a bug in the offline files settings using Windows Vista( maybe also Windows 7?)
See this article:
http://help.lockergnome.com/office/save-document-network-Word-2007-Vista--ftopict934926.html
quote:
In Vista, the problem seems to be with offline files. On the start menu, in the search field, type "offline files". Once offline files opens, click on disable offline files and then you will be prompted to reboot your machine. After reboot, you will be able to save to a network drive.
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Expert Comment

by:Rob Hutchinson
ID: 33727632
Also another Micro$oft article with some general things to check regarding similar office problems:
http://support.microsoft.com/kb/918429
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wlamore earned 0 total points
ID: 33843747
We had to uninstall and re-install Office
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