Solved

Desktop icons have blue box around text

Posted on 2010-09-21
11
758 Views
Last Modified: 2012-05-10
One of my XP laptop users has a strange problem.  All of a sudden, all his desktop icon text is in blue boxes.  I can't find how to turn this off so it is just the text itself, no box.

Any ideas?

Thanks.
0
Comment
Question by:tmckinney01
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 2
  • 2
  • +1
11 Comments
 
LVL 12

Expert Comment

by:Chris Staunton
ID: 33727489
Check to see if he enabled a high contrast theme in XP, right click on the desktop, go to properties and change the theme back to the default.

Shooter
0
 
LVL 2

Expert Comment

by:staplar
ID: 33727586
Right click My Computer>Click the 'Advanced' Tab>Performance/Settings
 In the list make sure the 'Use drop shadows for icon labels on the desktop' has a check.

Also, check web item/linkDesktop/Properties>Desktop Tab>Customise Desktop>Web Tab, clear any entries here too.
0
 

Author Comment

by:tmckinney01
ID: 33727782
I have done all of the above, the desktop icon text is still in a colored box.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 27

Accepted Solution

by:
Jonvee earned 500 total points
ID: 33727917
Have you thoroughly checked for Malware infections?  
Similar problem in this previous thread>

Desktop icons all have blue highlight box around text:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_21749646.html
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 33727959
In assuming it quite possibly is an infection, try downloading & updating Malwarebytes anti-Malware, from here:
http://www.malwarebytes.org/mbam.php

Tutorial, if required:
http://www.bleepingcomputer.com/forums/lofiversion/index.php/t169669.html

Run in normal mode.  
When installation has finished, ensure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Click Finish, and MBAM will automatically start.
Tutorial, if required:
http://www.bleepingcomputer.com/forums/lofiversion/index.php/t169669.html

If unresolved try Hitman Pro, a 2nd opinion scanner:
Hitman Pro http://www.surfright.nl/en/hitmanpro
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 33728057
Incidently if not already done, check the Visual Effects tab as explained in this MS article>
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/display_change_visual_effects.mspx

Open 'System' in Control Panel.
Then Advanced tab > Performance > then click Settings.
On Visual Effects tab > click Custom.

Enable the checkbox that sets the background of the icon text to transparent.
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 33728141
When checking your visual Effects tab you may find an option which says "Let Windows handle this automatically", or words to that effect.  Ensure this option is checked.
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 33728338
If still unresolved, the following comments by a Microsoft MVP may be helpful ...
<quote>  Four things are required for transparent icon backgrounds:
 1.Control Panel-System-Advanced-Performance Settings.
Check "Use drop shadows for icon labels on the desktop" on the Visual
Effects tab.

2.Right-click on Desktop - "Arrange Icons by" and ensure Lock Web
items is cleared.

3.Transparency will not work if you have web content on your desktop,
Control Panel - Display Properties - Desktop tab - Customize Desktop -
Web tab. Clear all check boxes.
 
4. Ensure the Wallpaper is an image file not HTML.
<unquote>
Ref:
http://forum.soft32.com/win4/Drop-shadows-icon-labels-desktop-ftopict195676.html
0
 

Author Closing Comment

by:tmckinney01
ID: 33728454
There was an entry in the Customize Desktop > Web panel that I missed beofre.  Definately looked like malware put it there.  Once I deleted it, everything was fine.
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 33728526
Good.   ...but its still worth running a couple of Malware scanners if you haven't had the opportunity yet.   Thanks.
0
 
LVL 2

Expert Comment

by:staplar
ID: 33761730
So the points should have come to me!
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question