I currently have 5 sites with about 150 clients...XP and Windows 7. I need to be able to access these clients for remote troubleshooting. I have used SMS 2003 Remote Tools in the past which has worked great. However, it does not work with Windows 7. The replacements for SMS (SCE and SCCM) rely on remote tools which requires someone on the other end to accept control. I want to be able to just take control with or without end user interaction.
What solutions are available?