Raul_G
asked on
RPC Endpoint 6001 Error 1818 - Outlook Anywhere and POP/SMTP does not work
Hello.
I have fully configurated an exchange 2007 schema, working with no problem since 4 years ago.
Suddenly, clients with POP/SMTP or Outlook Anywhere connections started yesterday to fail to connect to exchange.
Testing the connection in www.testexchangeconnectivity.com, it shows:
Attempting to ping RPC Endpoint 6001 (Exchange Information Store) on server exchange.game.es
The attempt to ping the endpoint failed.
Additional Details
An RPC Error was thrown by the RPC Runtime. Error 1818 1818
I have tried the solutions provided in other similar post from your web and didn't work (changing some value keys in rpc values)
What is happening?
I have fully configurated an exchange 2007 schema, working with no problem since 4 years ago.
Suddenly, clients with POP/SMTP or Outlook Anywhere connections started yesterday to fail to connect to exchange.
Testing the connection in www.testexchangeconnectivity.com, it shows:
Attempting to ping RPC Endpoint 6001 (Exchange Information Store) on server exchange.game.es
The attempt to ping the endpoint failed.
Additional Details
An RPC Error was thrown by the RPC Runtime. Error 1818 1818
I have tried the solutions provided in other similar post from your web and didn't work (changing some value keys in rpc values)
What is happening?
ASKER
This settings have not been changed.
The fqdn-name is exchange.game.es and the ip is 212.170.159.45, and is well configured on client, as yesterday when it was working.
The extrange thing is why the POP/SMTP account connections are not working, but if you try to connecti to the same accounts via exchange or OWA, there is no problem at all.
Please help!
The fqdn-name is exchange.game.es and the ip is 212.170.159.45, and is well configured on client, as yesterday when it was working.
The extrange thing is why the POP/SMTP account connections are not working, but if you try to connecti to the same accounts via exchange or OWA, there is no problem at all.
Please help!
try some of the simple troubleshooting steps
verify your external DNS records are still accurate
attempt to telnet into the vairous ports
telnet exchange.game.es 110
telnet exchange.game.es 25
telnet exchange.game.es 443
verify your external DNS records are still accurate
attempt to telnet into the vairous ports
telnet exchange.game.es 110
telnet exchange.game.es 25
telnet exchange.game.es 443
ASKER
Telnet working on this ports.
I have checked certificate for SMTP service and is out to date.
Maybe could be this the problem to this issue?
How could we renew the certificate on exchange?
I have checked certificate for SMTP service and is out to date.
Maybe could be this the problem to this issue?
How could we renew the certificate on exchange?
you can run the following
get-exchangecertificate | where { $_.Services.ToString().Con tains("SMT P") -eq $true } | new-exchangecertificate
get-exchangecertificate | where { $_.Services.ToString().Con
ASKER
I had 2 certificates.
All external, one validated an in-date with services IMAP, POP, IIS.
Another one, out-to-date with services POP, IIS, SMTP
I have deleted the out-to-date certificate and enabled the right one with the SMTP Service, so now I have this:
AccessRules : {System.Security.AccessCon trol.Crypt oKeyAccess Rule, System
.Security.AccessControl.Cr yptoKeyAcc essRule, System.Securi
ty.AccessControl.CryptoKey AccessRule }
CertificateDomains : {exchange.game.es}
HasPrivateKey : True
IsSelfSigned : False
Issuer : CN=Thawte SSL CA, O="Thawte, Inc.", C=US
NotAfter : 01/09/2013 1:59:59
NotBefore : 10/08/2010 2:00:00
PublicKeySize : 1024
RootCAType : ThirdParty
SerialNumber : xxxxxxxxxxxxxxxxxxxxxxxxxx xxxxx
Services : IMAP, POP, IIS, SMTP
Status : Valid
Subject : CN=exchange.game.es, OU=SISTEMAS, O=GAME STORES IBERIA S.L
., L=Pozuelo de Alarcon, S=Madrid, C=ES
Thumbprint : xxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxx
All external, one validated an in-date with services IMAP, POP, IIS.
Another one, out-to-date with services POP, IIS, SMTP
I have deleted the out-to-date certificate and enabled the right one with the SMTP Service, so now I have this:
AccessRules : {System.Security.AccessCon
.Security.AccessControl.Cr
ty.AccessControl.CryptoKey
CertificateDomains : {exchange.game.es}
HasPrivateKey : True
IsSelfSigned : False
Issuer : CN=Thawte SSL CA, O="Thawte, Inc.", C=US
NotAfter : 01/09/2013 1:59:59
NotBefore : 10/08/2010 2:00:00
PublicKeySize : 1024
RootCAType : ThirdParty
SerialNumber : xxxxxxxxxxxxxxxxxxxxxxxxxx
Services : IMAP, POP, IIS, SMTP
Status : Valid
Subject : CN=exchange.game.es, OU=SISTEMAS, O=GAME STORES IBERIA S.L
., L=Pozuelo de Alarcon, S=Madrid, C=ES
Thumbprint : xxxxxxxxxxxxxxxxxxxxxxxxxx
outlook anywhere should then work with a valid cert for IIS
ASKER
But at the moment is not working, and the crazy thing of it is that happened suddenly, without touching anything.
Our clients could not connect to pop/smtp secure connections. If we create a connector for SMTP with anonymous user authentification, people can send emails, but they cannot log to the POP3.
Outlook anywhere is not working via RPC / HTTP, and www.testexchangeconnectivity.com give me that error on RPC again (1818 1818).
Should be a problem with the certificate in any way? Should I copy or renew this certificate?
Why this things are not working suddenly?
Please, help me friends!
Our clients could not connect to pop/smtp secure connections. If we create a connector for SMTP with anonymous user authentification, people can send emails, but they cannot log to the POP3.
Outlook anywhere is not working via RPC / HTTP, and www.testexchangeconnectivity.com give me that error on RPC again (1818 1818).
Should be a problem with the certificate in any way? Should I copy or renew this certificate?
Why this things are not working suddenly?
Please, help me friends!
ASKER
I get the pop3 connector and SMTP Working but the authentification is really slow, also as the OWA clients outside the domain.
How could see if the server is dispatching emails or is being attacked by any external machine?
How could see if the server is dispatching emails or is being attacked by any external machine?
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outlook anywhere was impacted by the expired certificate
pop3... enough said :)
pop3... enough said :)
If yes,
Can you edit the host-file entry on the CAS server
<ip-v4> Netbios-name of the cas server
<ip-v4> fqdn-name of the cas server
<ip-v4> localhost
Then, now, ping localhost should return an IP-v4 address.
Then can you check the rpc/https configuration/connection from any Outlook client?