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Public Folder Contacts within OWA

Posted on 2010-09-21
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Last Modified: 2012-05-10
Ok, here's the situation.  My client is going to be using OWA for everything (No Outlook available).  I've just installed a new SBS 2008 server w/Exchange 2007.  I've figured out how to create a Shared Contacts folder within the Public Folders INSIDE of OWA and I can create new contacts in there and others can see those contacts when they navigate to the Shared Contacts folder inside of the Public Folders.

My problem is this:  When I go to create a new message and click on the TO button to go and view my available list of contacts, I navigate to the Public Folders folder but nothing is in there.  I have a test contact saved within the Public folder with an Email address attached to it and it can be viewed, like I said, from the folder itself.  But when I try to access it from the TO field, nothing is there.

Is it possible to correct this problem?  Is this a short coming of OWA and there's no solution?  Is this something that needs to be fixed by using the Exchange Management Console, Exchange Management Shell, or full-blown Outlook?  Any and all assistance is greatly appreciated and if you need further information, I'll be glad to offer it as needed.  Thanks!
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Question by:bshrift
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Accepted Solution

by:
supports earned 125 total points
ID: 33730657
There is a easy solution for this for accessing the contact in outlook
Go to the shared contact folder in outlook on that client PC
Right click on the Shared Contact folder
Go to the Outlook Address Book tab
Check mark the option "Show this folder as an email address book"
Change name if needed and click OK

Now, if you open address book, you should have those contact in the list on outlook
Well, now to access these OWA
I am not sure, i would ask the users to copy the contact from shared contacts to their own contact list cause OWA only allows 2 address books
GAB
and
Contacts

Hope this helps
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Author Comment

by:bshrift
ID: 33733820
Perhaps I could trick OWA if I go thru the process you suggested within Outlook to make the shared contact folder be shown as an email address book?

But are you certain that those to address books are the ONLY 2 that are accessible in OWA?  Because I'm pretty sure having everyone copy shared contacts to their own contacts isn't a viable option.  Thanks for your help!
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Author Comment

by:bshrift
ID: 33770666
Any other thoughts regarding this?
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Author Closing Comment

by:bshrift
ID: 33811034
Unfortunately I was looking to be able to view the Public Folder contacts from within OWA.  According to the only person who responded, it's not possible.  I guess that's my answer.
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