ITIssue
asked on
AOL rascal.dll error message using w7 and 64 bit
I had to install AOL on AMD 64bit PC using w7 (the owner of the company uses it and he bought the PC), and when I try to open AOL I get Rascalls.dll is missing reinstall the program again, so I did itbut then again it happened. I chated with AOL and they said that I have to upgrade to 9 but after upgrade to 9 it happened again, if someone knows or has idea how to fix it I really appreciate so much
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Great idea! I forgot about xp mode on W7. this fixed my problem, I have to teach to the company our but it is a solution. thank you very much
Glad it worked. Its an easily forgotten troubleshooting tool.
I ask because someone took the dll from v8 and used that then it seem to load file
http://bpssoft.proboards.com/index.cgi?action=display&board=ptother&thread=1413&page=1#6428
Here's my summary:
1. Rascalls.dll is indeed missing upon reinstall but copying the file from a working 8.0 into the AOL 8.0 root directory allows it to load. It appears it does not have to be registered