?
Solved

AOL rascal.dll error message using w7 and 64 bit

Posted on 2010-09-21
4
Medium Priority
?
2,276 Views
Last Modified: 2012-08-14
I had to install AOL on AMD 64bit PC using w7 (the owner of the company uses it and he bought the PC), and when I try to open AOL I get Rascalls.dll is missing reinstall the program again, so I did itbut then again it happened. I chated with AOL and they said that I have to upgrade to 9 but after upgrade to 9 it happened again, if someone knows or has idea how to fix it I really appreciate so much
0
Comment
Question by:ITIssue
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 65

Expert Comment

by:rockiroads
ID: 33729605
so when u upgraded was you on v8 of aol?

I ask because someone took the dll from v8 and used that then it seem to load file

http://bpssoft.proboards.com/index.cgi?action=display&board=ptother&thread=1413&page=1#6428

Here's my summary:
1. Rascalls.dll is indeed missing upon reinstall but copying the file from a working 8.0 into the AOL 8.0 root directory allows it to load. It appears it does not have to be registered

0
 
LVL 1

Accepted Solution

by:
tylermiranda earned 2000 total points
ID: 33729768
Try running aol in compatibility mode for Windows XP Service Pack 2.

If that doesnt work, try downloading the dll from here and putting it in the aol program files directory.

http://www.dllbank.com/r/rascalls.dll-download.html
0
 

Author Closing Comment

by:ITIssue
ID: 33738048
Great idea! I forgot about xp mode on W7. this fixed my problem, I have to teach to the company our but it is a solution. thank you very much
0
 
LVL 1

Expert Comment

by:tylermiranda
ID: 33738078
Glad it worked.  Its an easily forgotten troubleshooting tool.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As with any other System Center product, the installation for the Authoring Tool can be quite a pain sometimes. This article serves to help you avoid making these mistakes and hopefully save you a ton of time on troubleshooting :)  Step 1: Make sur…
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question