gkcr
asked on
No desktop ,No task bar after log on to XP
After log on to the user account in Win XP ,I am not getting the Desktop,task bar.Just only the blank blue screen with the curser.Only the curser movement I can see.When you presss ctrl alt delete it gives a warning message that the task bar is disabled by the administrator.So I can't do anything.Run window is not possible by pressing windows key and R.
Please advise
Please advise
seems like a virus, boot in safe mood and scan the system.
Could also be a badly corrupted profile. Try logging in as a different user.
Can you get the task manager running?
Then run explorer.exe?
Crtl-alt-del
Task manager
New task
Explorer
Then run explorer.exe?
Crtl-alt-del
Task manager
New task
Explorer
ASKER
can't go to safe mode.it stops at the same place.get the user name to log on and then nothing other than the blue screen and the curser.
It's like proflile is corrupted.
It's like proflile is corrupted.
ASKER
No task bar.it is disbled.No run window.There are two other users (administrator & one other user).But I don't have the passwords for those accounts.
can you reset the password?
http://soft.bramjnet.com/2007/08/26/erd_commander.html
http://soft.bramjnet.com/2007/08/26/erd_commander.html
ASKER
Hi Sulimanw
Your URL connects to a site with no english.Please resend with instructions.I hope if I reset the administrator password ,it might solve the problem
Your URL connects to a site with no english.Please resend with instructions.I hope if I reset the administrator password ,it might solve the problem
Task manager?
The task bar and the task manager are two separate things. Task bar being the bar on the bottom of the screen (unless you moved it), where as the task manager is a movable window which shows you processes that you would not see on your task bar.
ERD Commander, which was the link that Sulimanw was sending you to, is a program from microsoft for changing forgotton passwords, such as the administrator password.
http://www.microsoft.com/windows/enterprise/products/mdop/dart.aspx is some more info on that.
Another solution for changing the admin password is:
http://www.pogostick.net/~pnh/ntpasswd/
If loading the administrator account gets you further than your current account, I would also suggest running combofix. http://www.bleepingcomputer.com/combofix/how-to-use-combofix along with an antivirus program (www.avast.com), and a malware/spyware program (www.malwarebytes.com), not all at once, but one at a time, and starting with combofix.
ERD Commander, which was the link that Sulimanw was sending you to, is a program from microsoft for changing forgotton passwords, such as the administrator password.
http://www.microsoft.com/windows/enterprise/products/mdop/dart.aspx is some more info on that.
Another solution for changing the admin password is:
http://www.pogostick.net/~pnh/ntpasswd/
If loading the administrator account gets you further than your current account, I would also suggest running combofix. http://www.bleepingcomputer.com/combofix/how-to-use-combofix along with an antivirus program (www.avast.com), and a malware/spyware program (www.malwarebytes.com), not all at once, but one at a time, and starting with combofix.
Download hawkpe its a bootable dvd that allows you to activate and change the password of the administrator account which is not active by default
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Hi
It's probably the time to go to linux. very simply, you just need to burn a CD or make a usb key bootable.
try the live cd to test if everything is alright on the pc, get your datas back, and if you're fine you can install it quickly.
example :
http://www.ubuntu.com/desktop/get-ubuntu/download
It's probably the time to go to linux. very simply, you just need to burn a CD or make a usb key bootable.
try the live cd to test if everything is alright on the pc, get your datas back, and if you're fine you can install it quickly.
example :
http://www.ubuntu.com/desktop/get-ubuntu/download
ASKER
Instructions were very useful to find a solution. I have managed to reset the password and log on as a different user. But still no desktop were present ,but CTRL+ALT+Delete works and got the task manager. All the commands were possible in run window except desktop & explorer.Also when I run regedit or msconfig in run command it goes to a window like note pad with unreadable characters. If I get a solution for this situation it will help in the future troubleshooting. Because of the complexity of the problem I have reinstalled windows and copied data that was recovered in the troubleshooting process.
Thanks for all your comments and all were helpful.
Thanks for all your comments and all were helpful.
You should be able to login with the previous restore. If not, post the results, will do the further proceedings.